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Scheduled FULL Backup fails
Hi,
Has anyone ever seen this issue before.
I got a W2k3 32-bit running NW 7.4.5 server
One group with 6 clients will fail its scheduled FULL bkup EVERYTIME.(incrementals are not a problem). The work around is to individually run full bkups of each client individually from the cmd line (savegrp -c -l full -G grpname).
All 6 servers are W2k3, running NW 7.4.4
The error I'm seeing in the logs (for each saveset)
7341 12/11/2009 10:32:55 AM 2 0 0 4832 3852 0 vcpbubrh101 savegrp brh1ibmsweb01:VSS SYSTEM FILESET:\ unexpectedly exited.
7339 12/11/2009 10:32:55 AM 2 0 0 4832 3852 0 vcpbubrh101 savegrp brh1ibmsweb01:VSS SYSTEM FILESET:\ will retry 1 more time(s)
7336 12/11/2009 10:32:56 AM 2 0 0 4832 3852 0 vcpbubrh101 savegrp Log file D:\apps\networker\nsr\tmp\sg\FS_1300\sso.000020 is empty.
Unable to render the following message: savegrp:FS_1300 * brh1ibmsweb01:VSS ASR DISK:\ Cannot determine status of backup process. Use mminfo to determine job status.
Appreciate any help.
Tks,
Liam
mfvincent
62 Posts
0
December 14th, 2009 08:00
Hi Liam
I'm sort of assuming you have checked this but we all have to start somewhere to resolve issues:
From the error you have posted it is suggesting a couple of things
1. Network connection between client and server is lost - probably unlikely as you say the incrementals all work OK as a group
2. The disk holding the client status log is full; just to full to allow a FULL backup but with sufficient space to allow an incremental
Windows:SystemDrive\Program Files\Legato\nsr\logs
As I say just a first port of call
Mike
lguinane
116 Posts
0
December 14th, 2009 08:00
Thanks Mike.
No there are no network issues and there is plenty of disk space in the log directory.
On each client I see this entry in the daemon.log
39078 12/14/2009 1:03:23 PM 0 0 2 3956 3308 0 brh1cimbweb1 nsrexecd SYSTEM error: There is already a machine using the name: "vcpbubrh101.vcp.amer.dell.com". Either choose a different name for your machine, or delete the "NSR peer information" entry for "vcpbubrh101.vcp.amer.dell.com" on host: "brh1cimbweb1.vcp.amer.dell.com
I ran, from nsradmin, "delete type: NSR peer information; name: vcpbubrh101.vcp.amer.dell.com"
but rerunning the job again, I still got failures.
mfvincent
62 Posts
0
December 14th, 2009 10:00
Hi Liam
So your 2nd posting was your original error and the orinal posting was the error you received since:
You have VSS entries in the error log so run
vssadmin list writers
to see current state of writer in question
Also have you run mminfo to determine job status, basically just to see if something did in fact run and no entry has been placed...
Mike
lguinane
116 Posts
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December 16th, 2009 04:00
I just selected the VSS savesets as an example. I'm getting the same error from the C:\ & D:\ saveset.
But here are the VSS writer details
C:\Documents and Settings\admliam_guinane>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {4a1a6e6d-3e14-4346-ad57-5ee3fe706e75}
State: [1] Stable
Last error: No error
Writer name: 'MSDEWriter'
Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
Writer Instance Id: {d48cf38d-6539-4956-9a35-1b6d79b74e24}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {0949c055-32d9-4903-bcb1-2d3a9b69c230}
State: [1] Stable
Last error: No error
Writer name: 'Event Log Writer'
Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
Writer Instance Id: {a5d1db86-1aef-4e6e-ba93-270c68444824}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {ecab33b0-d1f3-4ff5-93bd-126b3591a736}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {fd2524af-bb36-4466-a819-a7af62b5392b}
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
Writer Instance Id: {2d21ebb0-82bc-4aaf-886a-8443e068e899}
State: [1] Stable
Last error: No error
and after my latest attempt I ran mminfo
C:\Documents and Settings\admliam_guinane>mminfo -c brh1cimbweb1 -t "1 hour ago"
volume client date size level name
VCA308L3 brh1cimbweb1 12/15/2009 526 MB full VSS SYSTEM FILESET:\
VCA335L3 brh1cimbweb1 12/15/2009 424 B full VSS USER DATA:\
VCA335L3 brh1cimbweb1 12/15/2009 424 B full VSS OTHER:\
VCA335L3 brh1cimbweb1 12/15/2009 2625 KB full VSS ASR DISK:\
VCA335L3 brh1cimbweb1 12/15/2009 23 MB full VSS SYSTEM BOOT:\
VCA335L3 brh1cimbweb1 12/15/2009 105 MB full VSS SYSTEM SERVICES:\
C:\Documents and Settings\admliam_guinane>
I did do some further investigation and tried to delete the certificates under "Local Hosts" in NMC. But when I tried to select any of the affect client I got the error:
"Unable to connect to server. Authentication failed or no valid authentication methods supported by both client and server"
I was able to select non-affected clients under "Local Hosts" without issue.
I'm thinking its client corruption at this stage.
ble1
14.3K Posts
0
December 19th, 2009 09:00