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dandem
1 Nickel

VSS ASR DISK backup failed after recovery of client

Networker relealse: 7.6.1.

Windows 2003 SP2 x64

VSS ASR DISK: Automated System Recovery Files - Cannot find C:\WINDOWS\repair\setup.log.

VSS ASR DISK: Automated System Recovery Files - Error saving writer Automated System Recovery Files

VSS ASR DISK: Automated System Recovery Files - ERROR: Aborting backup of saveset VSS ASR DISK:, because of the error with writer Automated System Recovery Files. Retry the backup and/or use your NetWorker Admin Guide to temporarily disable the writer, if neccessary.

VSS ASR DISK: Automated System Recovery Files - Error saving

C:\WINDOWS\repair\setup.log don't exist .

I have installed windows patches KB940349

Hotfix for Windows Server 2003 (KB940349-v3)                 Update        KB940349-v3

         11/28/2012         SP3

Any ideas to resolve this issue?

thank you

Daniele

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2 Replies
coganb
3 Argentium

Re: VSS ASR DISK backup failed after recovery of client

Hi Daniele,

What saveset are you trying to backup?

You should check that the user has read, write, and change permissions on the%SystemRoot%\\repair and %SystemRoot%\\repair\\nsr directories.  Also ensure there is sufficient space available on the disk.

-Bobby

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CarlosRojas
4 Tellurium

Re: VSS ASR DISK backup failed after recovery of client

Hi Daniele,

Please take a look at this one:

http://solutions.emc.com/emcsolutionview.asp?id=esg68655

And also ensure you have applied the following MS KB:

http://support.microsoft.com/kb/833167

Thank you.

Carlos.

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