VSS error 0x8004230e causes backup to fail

Good morning,

I'm hoping someone here has an idea of what's going on with my Networker 8.1.1.2 environment.

After a few months of successful backups, suddenly one of the HP servers I take care of stopped backing up.  Here's the full error:

77259:save: VSS reports adding volume to snapshot set failed for both hardware/software provider.VSS OTHER: ERROR: VSS failed to process snapshot: The given shadow copy provider does not support shadow copying the specified volume. (VSS error 0x8004230e)

90108:save: Unable to save the SYSTEM STATE save sets: cannot create the snapshot.

94693:save: The backup of save set 'D:\' failed.

Concordia:D:\: retried 1 times.

Volume E: is a fat32 partition created by the HP smartstart process that contains the server drivers and software.  I don't need to have it backed up.

The save set is currently set to ALL-NTFS

vssadmin list volumes

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool

(C) Copyright 2001-2005 Microsoft Corp.

Volume path: D:\

    Volume name: \\?\Volume{4b23b82c-890a-4acb-852a-77480e67c924}\

Volume path: \\?\Volume{97bc992c-696a-11e3-acd1-806e6f6e6963}\

    Volume name: \\?\Volume{97bc992c-696a-11e3-acd1-806e6f6e6963}\

Volume path: C:\

    Volume name: \\?\Volume{97bc992d-696a-11e3-acd1-806e6f6e6963}\

vssadmin list providers

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool

(C) Copyright 2001-2005 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'

   Provider type: System

   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}

   Version: 1.0.0.7

vssadmin list writers

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool

(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'Task Scheduler Writer'

   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}

   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}

   State: [1] Stable

   Last error: No error

Writer name: 'VSS Metadata Store Writer'

   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}

   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}

   State: [1] Stable

   Last error: No error

Writer name: 'Performance Counters Writer'

   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}

   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}

   State: [1] Stable

   Last error: No error

Writer name: 'System Writer'

   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}

   Writer Instance Id: {970c8b54-0a67-4609-ad24-3ac83ab7da9a}

   State: [1] Stable

   Last error: No error

Writer name: 'ASR Writer'

   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}

   Writer Instance Id: {b894965f-d989-40d3-bdb2-6bb91d3825dc}

   State: [1] Stable

   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'

   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

   Writer Instance Id: {6ae5c776-867b-4898-95bc-471610941f94}

   State: [1] Stable

   Last error: No error

Writer name: 'Registry Writer'

   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}

   Writer Instance Id: {96e28372-8b50-4992-8d39-02d5d120f580}

   State: [1] Stable

   Last error: No error

Writer name: 'COM+ REGDB Writer'

   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}

   Writer Instance Id: {f03126c7-a6bf-491a-a539-d53327f9371d}

   State: [1] Stable

   Last error: No error

Writer name: 'BITS Writer'

   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}

   Writer Instance Id: {253c09a8-64d9-4407-994e-f3c1039e3de7}

   State: [1] Stable

   Last error: No error

Writer name: 'WMI Writer'

   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}

   Writer Instance Id: {9bea25d7-eba2-492b-98a5-c60f4225f5ab}

   State: [1] Stable

   Last error: No error

Thanks for any help you might be able to provide.

Gabriel