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error fetching vCenter information.
Hi there,
I'm working on 8.2 DA and I set up a VMware protection environment.
Everything is working fine. I connected to NetWorker and Vcenter OK.
Backups are running.
I can't refresh the VMware View (last item on the Config-List).
Every time I try I get the following error message (pop-up):
error fetching vCenter information.
vCenter: xxx.xxx
Reason(s): Remote process exited with errors
Anyone came across this? Any idea as where to start troubleshooting?
Thanks,
LilianaW
40 Posts
0
February 21st, 2015 04:00
Hello gya,
Hope that help,
--Liliana
ble1
14.3K Posts
0
December 16th, 2014 00:00
Why DA if there is GA and post GA patches available?
cei.sto
17 Posts
0
January 28th, 2015 00:00
Same problem for me on GA
Networker 8.2.0.5, VBA 1.0.149. VCenter 5.5
Anonymous
274.2K Posts
0
February 21st, 2015 02:00
hi,
same issue faced here with the GA version.
vipin_joy
32 Posts
0
February 23rd, 2015 02:00
Because of the incompatibility of a NetWorker 8.1 SP1 or earlier OVA with the NetWorker 8.2 VMware Backup Appliance when configured in the same vCenter. OVA is not compatible with Networker Build used.
https://support.emc.com/kb/194774
kmouline
32 Posts
0
February 23rd, 2015 10:00
Hello,
I just ended a fresh install of Networker 8.2.1 on Windows 2012R2
NMC: Networker 8.2.1.0 Build 681
VC: 5.5 ,
ESXi: 5.5
and I have the same issue when discovering vCenter 5.5.
Any feedback will be very appreciated,
Kind Regards,
Kamal,
cei.sto
17 Posts
1
February 24th, 2015 00:00
I found the solution. Now it works like a charm.
Decomission the appliance in the Networker Management Console, shutdown networker server, restart networker server, and from the appliance web gui, re-register the appliance with the Networker server. If you have some proxies, you will have to reboot them and while booting, re-register them with the appliance.
I know this is like getting out from a car that doesn't start, close the door, re-open the door, and restart the car, but it worked.er
Edit : by the way, I updated my Networker server in 8.2.1, everything still works like a charm even if the new OVA are not available.
neotic_71fb15
13 Posts
0
April 23rd, 2015 02:00
Won't decommissioning the EBR appliance remove all the backups?
Regards,
Martin
Anonymous
274.2K Posts
0
May 28th, 2015 23:00
Insane, but it works...
I would like to see the inner workings of what is going on there
FWIW, I only encountered the issue once I had upgraded the VBA from 1.1.1.46 to 1.1.1.50
NWServer 8.2.1.3
VBA OVA 1.1.1.50
Sean.
gestioneruc1
2 Posts
0
August 31st, 2015 08:00
how to decommision the vba from networker?
when i go into properties of VBA its all grayed and its impossible to decommission its!
thx in advance