have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

Are you backing up file system or database?

What save sets are you backing up?

Can you paste the exact wording of the error message?

Hi Tim,

This is the message in NW log

09/09/2013 08:00:00 nsrd Task Manager Info: Starting 'NSR task' 'DefaultReportHomeTask'

09/09/2013 08:00:00 nsrd Task Manager Critical: 'NSR task' 'DefaultReportHomeTask' failed: Unable to process resource: Skipping this task based on schedule.

09/09/2013 08:00:00 nsrd Scheduled resource list: NSR task DefaultReportHomeTask exited with return code 1.

Regards Keith

Hi Tim,

Thanks for that much appreciated

Regards Keith

DefaultReportHomeTask is the report home feature.This connection enables the delivery of NetWorker configuration information to EMC Support when a default notification is triggered by an event in the NetWorker software. No other information or client data is sent to EMC Support.By default, when a NetWorker event is triggered, an email is sent that includes the NSR RAP attribute data.

"Skipping this task based on schedule" seems to be normal because it indicates it is skipped according to the schedule.

It is not an error and you can safely ignore this message as it will not affect your backup tasks.

Hi Keith,

You can disable ReportHome feature as follows:

To disable the report home feature:

1. From the NetWorker server, type the following to start the nsradmin interface:

nsradmin

2. At the nsradmin prompt, type:

print type: NSR task; name: DefaultReportHomeTask

3. Edit the autostart attribute of the DefaultReportHomeTask resource and set it to

Disabled:

update autostart: Disabled

4. Type the following command to review the resource update:

print

5. Quit nsradmin.

Thank you,

Carlos

Thanks Carlos problem resolved