Highlighted
samy254
1 Nickel

nsrsnmd.exe failed - no inventory - no mount

Jump to solution

After upgrading to networker 8 we get the following error on windows event viewer and mount of tapes or inventory fails

Faulting application nsrsnmd.exe, version 8.0.0.0, faulting module ntdll.dll, version 5.2.3790.4937, fault address 0x000000000001b0d7.

Any ideas ?

0 Kudos
1 Solution

Accepted Solutions
samy254
1 Nickel

Re: nsrsnmd.exe failed - no inventory - no mount

Jump to solution

NETWORKER SERVER & STORAGE NODE IS NOT Supporting WINDOWS 2003

0 Kudos
20 Replies
samy254
1 Nickel

Re: nsrmmd failed - no inventory - no mount

Jump to solution

it is NSR SN md

0 Kudos
samy254
1 Nickel

Re: nsrsnmd.exe failed - no inventory - no mount

Jump to solution

NETWORKER SERVER & STORAGE NODE IS NOT Supporting WINDOWS 2003

0 Kudos
CarlosRojas
4 Tellurium

Re: nsrsnmd.exe failed - no inventory - no mount

Jump to solution

Hi Samy,

You are right, NW8 DO NOT support server nor storage node with Windows 2003, however just important note, if it is an upgrade, ALWAYS need to upgrade storage nodes first and then server, as the devices (specially the AFTD and DD devices) will be changed, removing the RO devices.

Thank you.

Carlos.

0 Kudos
samy254
1 Nickel

Re: nsrsnmd.exe failed - no inventory - no mount

Jump to solution

I have installed Windows 2008 and transfered /index /mm /res of networker 8.

problem

Faulting application nsrsnmd.exe, version 8.0.0.0, faulting module ntdll.dll, version 5.2.3790.4937, fault address 0x000000000001b0d7.

REMAINS

any ideas?

0 Kudos
samy254
1 Nickel

Re: nsrsnmd.exe failed - no inventory - no mount

Jump to solution

I have installed Windows 2008 and transfered /index /mm /res of networker 8.

problem

Faulting application nsrsnmd.exe, version 8.0.0.0, faulting module ntdll.dll, version 5.2.3790.4937, fault address 0x000000000001b0d7.

REMAINS

any ideas?

0 Kudos
CarlosRojas
4 Tellurium

Re: nsrsnmd.exe failed - no inventory - no mount

Jump to solution

Hi,

Are you talking about a NetWorker server or storage node?

Have you tried to install NW 8 on the new Windows 2008 (I guess you still keep same IP and hostname etc), and run mmrecov?

Thank you.

Carlos.

0 Kudos
samy254
1 Nickel

Re: nsrsnmd.exe failed - no inventory - no mount

Jump to solution

Yes,

NetWorker Server 8.0 build 113 & storage node installed in Windows 2008 R2 SP1 64 bit NEW server.

same name, ip, devices, fc cards.

0 Kudos
CarlosRojas
4 Tellurium

Re: nsrsnmd.exe failed - no inventory - no mount

Jump to solution

Hi Samy,

I'm bit confused. Could you please clarify a bit more about your environment?

Did you have both Server and SN in windows 2003 and you just upgrade both to Windows 2008 or only the storage node or only the server?

Have you tried the mmrecov on the server? But first you have to install/upgrade NW 8 in the storage node, otherwise you can lose the devices/volumes for storage node.

Thank you.

Carlos.

0 Kudos
samy254
1 Nickel

Re: nsrsnmd.exe failed - no inventory - no mount

Jump to solution

1. I had windows 2003 with networker 7.6.3 server (machine name hqsbackup001)

2. Upgrade networker server only (not NMC) on machine name hqsbackup001.

3. ERROR Faulting application nsrsnmd.exe, version 8.0.0.0, faulting module ntdll.dll, no mount tapes in drives

4. remove hard disk drives with OS from hqsbackup001

5. add new hard disk drives to hqsbackup001

6. install windows 2008 R2 (same name hqsbackup001)

7. install NetWorker 8 server

8. configure devices

9 test mount

10. ERROR Faulting application nsrsnmd.exe, version 8.0.0.0, faulting module ntdll.dll, no mount tapes in drives

(backup server hqsbackup001 is also storage node)

Thank you

Stavros

0 Kudos