nsrsnmd.exe failed - no inventory - no mount

it is NSR SN md

Hi Samy,

You are right, NW8 DO NOT support server nor storage node with Windows 2003, however just important note, if it is an upgrade, ALWAYS need to upgrade storage nodes first and then server, as the devices (specially the AFTD and DD devices) will be changed, removing the RO devices.

Thank you.

Carlos.

Hi,

Are you talking about a NetWorker server or storage node?

Have you tried to install NW 8 on the new Windows 2008 (I guess you still keep same IP and hostname etc), and run mmrecov?

Thank you.

Carlos.

I have installed Windows 2008 and transfered /index /mm /res of networker 8.

problem

Faulting application nsrsnmd.exe, version 8.0.0.0, faulting module ntdll.dll, version 5.2.3790.4937, fault address 0x000000000001b0d7.

REMAINS

any ideas?

I have installed Windows 2008 and transfered /index /mm /res of networker 8.

problem

Faulting application nsrsnmd.exe, version 8.0.0.0, faulting module ntdll.dll, version 5.2.3790.4937, fault address 0x000000000001b0d7.

REMAINS

any ideas?

Hi Samy,

I'm bit confused. Could you please clarify a bit more about your environment?

Did you have both Server and SN in windows 2003 and you just upgrade both to Windows 2008 or only the storage node or only the server?

Have you tried the mmrecov on the server? But first you have to install/upgrade NW 8 in the storage node, otherwise you can lose the devices/volumes for storage node.

Thank you.

Carlos.

Yes,

NetWorker Server 8.0 build 113 & storage node installed in Windows 2008 R2 SP1 64 bit NEW server.

same name, ip, devices, fc cards.

no same mm res index upgraded from 7.6.3.x to 8.0

no mmrecov YET

problem appears to PTL AND VTL not on AFTD (i have no DD)

same PTL AND VTL worked with 7.6.3.xx

Hi Stavros,

Are you starting with a new configuration? (new mm, new res new index)

Have you ran the mmrecov?

Do you have PTL or VTL/DD or AFTD?

Thank you.

Carlos.

Hi Stavros,

What is the configuration you have for the PTL/VTL and the devices?

Have you configured static number of nsrnmd's?

Can you please share the daemon.raw to take a look?

Thank you.

Carlos.

I tried to a new windows server 2008 to a new hardware with a new setup of networker 8 and we have the same error.

only common is networker 8 setup files and the physical tape library.

thank you

Stavros

@Carlos,

Just saw your statement saying While soing upgradation in environment, SN whould be upgraded first and then Server, Is it true only for AFTD and DD or form physical storage nodes as well.

It doesn't matter - SN must be upgraded first.  I guess the best approach is:

- nsr_shutdown on server

- nsr_shutdown on SNs

- upgrade SNs

- start processes on SNs

- upgrade server

- start server