unable to take system state and ASR backup

HI all,

I have a Windows 2003 client that seems to be having problems doing a VSS

ASR: and VSS SYSTEM BOOT: backup.

* VSS SYSTEM BOOT:\ 1 retry attempted

* VSS SYSTEM BOOT:\ AsrCreateStateFile failed - 0x1

* :VSS SYSTEM BOOT:\ Failed to create the ASR state files

* :VSS SYSTEM BOOT:\ ASR System Files - Error saving writer ASR

System Files

* VSS SYSTEM BOOT:\ ASR System Files - ERROR: Aborting backup

of saveset VSS SYSTEM BOOT: because of the error with writer ASR System

Files.

* VSS SYSTEM BOOT:\ ASR System Files - Error saving

* VSS SYSTEM BOOT:\ 39078:save: RPC error: RPC cannot encode

arguments

* VSS SYSTEM BOOT:\

VSSADMIN LIST WRITERS shows all writers in a stable state. The VSS rollup

has been applied. No errors show in event log. The EMC error guides say to

recreate the %systemroot%\repair\nsr directory. I don't have that

directory - on any client, including ones that this is working on.

Creating one did nothing to resolve this issue.Permissions on

%systemroot%\repair are the same as they are on clients that are working.

Plenty of space on both client and server.