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Last reply by 07-15-2022 Solved
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1657

Can't clear VTY line and can't access SSH

Hi, Folks,

I'm facing an issue with the DELL model S5048F that was recently updated. I can't access via SSH and I can't clear VTY sessions with the command "clear line vty x or clear line x"
I ran the cleanup command but it doesn't remove vty line

Solution (1)

Accepted Solutions
751

Apply this command  in CLI, 

remote-exec cp ps -aux | grep ssh -> list ssh processs

After apply kill in pid process 

remote-exec cp kill -9 5940 (pid)

After apply the commands below 
conf t
no ip ssh server enable
ip ssh server enable
exit

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Replies (27)
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1012

For More Details Mail To Dell Customer Care And U Can Find Solution From There

 

1009

Hi @DiegoCJ,

 

This is Joey from the enterprise social support. I notice you posted a message on an old thread about clearing VTY. I'm unsure if VTY session would be related to your SSH connection issue. The recent update might have made some changes on SSH configuration or might have cleared them. Try checking them via local serial connection to the switch with telnet and reconfigure SSH. https://dell.to/3a5PHrM


DELL-Joey C
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

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1002

Hi Joey
All SSH access is identified as a vty virtual session, and when it reaches 10 we cannot access via ssh. We have already upgraded to version 9.14(2.14) but the problem persists.


999

Hello DiegoCJ,

 

This may help: Enabling the System to Clear Existing Sessions

https://dell.to/3NIkg5E

 

 


Dell -Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

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997

Hi Charles,

I Tryed but dont't work.

997

Hello DiegoCJ,

 

Did it produce any errors or fault message you can share?

 

Was this issue occurring before the update?

 

Have you customized Concurrent Session limits?

https://dell.to/38TAp9E

 


Dell -Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

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979

Hi Charles 

There are no logs and Dell support has always said that it is necessary to update but they don't give a better solution

974

Some screenshots of the current status

DiegoCJ_1-1654027377125.png

DiegoCJ_2-1654027572813.png

 

972

Hello DiegoCJ,

 

The second image did not come through. Could you repost it?

 

What do you get if you try:

Dell#configure

DellEMC(config)#login concurrent-session clear-line enable

 

 

Can you provide more feedback when you say you tried, the steps on the article provided, but don't work:

What part did not work?

What was the result of the attempt?  (more screenshots of the effort may help.)

Was this issue occurring before the update?

Has it ever worked and if so do you know of anything that was done around the time it quit working?

 

 

 Enabling the System to Clear Existing Sessions

https://dell.to/3x4eZ2G

 


Dell -Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

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