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HoneyPavan
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DELL M8024 & M6220 PowerConnect Password Reset

Hello I'm trying to reset the password of dell switches. I'm using USB to Serial Female. USB goes into switch and DB-9 Female goes into computer. (im using a desktop ) For some reason im not able to see any output on my putty im using the below config on the serial. Serial settings are: Cable: USB to DB9Female Bits per second: 115200 & 9600 Data bits: 8 Parity: None Stop bits: 1 Flow control: None while using the desktop in the device manager I have two com ports enabled COM1 and COM3 tried with both the COM's still no luck. Also tried to telnet from CMC it done allow me to delete the config and create my own user name and password. any suggesting to get into the switch and reset the password. I referred other posts in the community and followed the steps as instructed but we are not having any luck to crack the password. Thanks in Advance Honey Pavan
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3 Replies
Moderator
Moderator

Re: DELL M8024 & M6220 PowerConnect Password Reset

Hi,

Can you try a different cable? Do you have the current password?

You are using the proper settings:

  • Set the data rate to 9600 baud
  • Set the data format to 8 bitsstop bits to 1, and no parity
  • Set flow control to none
Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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HoneyPavan
1 Copper

Re: DELL M8024 & M6220 PowerConnect Password Reset

Hello Josh, I have tried with all the baud rates which are possible and in each one i have used the below settings Set the data format to 8 bits, stop bits to 1, and no parity Set flow control to none I do not have the password which is lost and trying to break the password by doing a console into the switch. there are 4 switches which needs to be reset on the dell Chassis. out of 4 we have one switch under control as it was not configured. remaining 3 switches needs to be reset the blockage is we are not seeing any inputs on the console. Below are the links two console cables I have purchased to use it to connect to the console. Any help would be appreciated. We are trying to over come the blockage for about two weeks now. https://www.amazon.in/gp/product/B07H7J1DL4/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1 https://www.amazon.in/USB-Male-RS232-Female-Cable-Pink/dp/B07RMGPR5T?tag=googinhydr18418-21&tag=goog...
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Moderator
Moderator

Re: DELL M8024 & M6220 PowerConnect Password Reset

Try getting the one from us

Switches that use USB type A (DB9 to USB type A, Dell Part# WY835): PowerConnect m6220, m6348, m8024, m8024-k

https://www.dell.com/support/article/us/en/04/qna43618/what-type-of-console-cables-are-used-for-dell...

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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