AveryFreeman
1 Nickel

Dell Force10 S60 Network Switch firmware available for free?

Hello, 

I've been interested in getting a Force10 S60 1G/10G switch for home, but I don't want to have to purchase a support contract (It's cost prohibitive for me for a home switch)

Is there a way to get firmware updates for the Force10 S60 through dell without purchasing support?  I'm happy to set up an account, I just can't afford to pay anything (super poor - why I'm looking at <2013 model switches in the first place).

Thanks

Avery

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5 Replies
Moderator
Moderator

Re: Dell Force10 S60 Network Switch firmware available for f

Hi,

We only offer the firmware to under warranty S series switches.

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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AveryFreeman
1 Nickel

Re: Dell Force10 S60 Network Switch firmware available for f

Follow up:  

Could you clarify, please?  Does that mean firmware updates aren't available even with support contract?

The warranty is almost certainly expired unless they're >6 yrs

Is there any possibility you could tell me what year the latest firmware update was released, and the revision number?  That would be very helpful. 

Thank you,

Avery

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Moderator
Moderator

Re: Dell Force10 S60 Network Switch firmware available for f

Hi,

If you have an active contract you should be able to access other products you own, unfortunately for your situation there isn’t a way for us to get you the latest firmware, 8.3.3.

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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AveryFreeman
1 Nickel

Re: Dell Force10 S60 Network Switch firmware available for f

Still confused, 

Does that mean you don't have the S60 firmware at all?

Or it's only available to people who have a product under warranty?  (as per your first response)

Thanks

Avery

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Moderator
Moderator

Re: Dell Force10 S60 Network Switch firmware available for f

You have to have the switch or another force10 switch under warranty.

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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