Dell X1018P - Revert image-1 to active using CLI, after failed firmware update

Hi,

Normally this asterisk "*" belongs to the not active image and it indicates that the image will be run on the next reboot. I haven't been able to find a way to change that from here at the moment. But can you try to restore your backup from here? https://dell.to/3faQcjI;

FlashJ,

I am not sure that is an option due to being limited on what you can do on the  X Series switches. In your case, what I would recommend is that you either replace or factory reset then reinstall again.

Let me know if that resolves the issue.

Hi Chris, thanks for your reply. I have tried to factory reset, but the switch still loads the later software version and not the factory version, see below:

User Name:admin
Password:Resetting device to factory defaults.

**************************************************
***************** SYSTEM RESET *****************
**************************************************
Boot1 Checksum Test...............................PASS

Boot2 Checksum Test...............................PASS

Flash Image Validation Test.......................PASS

BOOT Software Version 1.0.0.17 Built 19-Dec-2015 20:01:32

Networking device with Marvell ARM CPU core. 256 MByte SDRAM.
I-Cache 16 KB. D-Cache 16 KB. L2 Cache 256 KB. Cache Enabled.

MAC Address : f4:8e:38:19:db:40.

Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom.
Preparing to decompress...
100%
Decompressing SW from image-2
100%

OK
Running from RAM...

********************************************************************
*** Running SW Ver. 3.0.1.9 Date 12-Oct-2021 Time 11:42:00 ***
********************************************************************

HW version is 00.00.02
Base Mac address is: f4:8e:38:19:db:40
Dram size is : 256M bytes
Dram first block size is : 208896K bytes
Dram first PTR is : 0x3000000
Dram second block size is : 4096K bytes
Dram second PTR is : 0xFC00000
Flash size is: 32M
.............................................................................................................................................................................................................................................................................................................................................................................................09-May-2016 11:42:15 %CDB-I-LOADCONFIG: Loading running configuration.
09-May-2016 11:42:15 %CDB-I-LOADCONFIG: Loading startup configuration.
Device configuration:
Slot 1 - X1018P

------------------------------------
-- Unit Standalone --
------------------------------------

09-May-2016 11:42:21 %Entity-I-SEND-ENT-CONF-CHANGE-TRAP: entity configuration change trap.
Poe Cleaning status register
Tapi Version: v1.9.7
Core Version: v1.9.7
09-May-2016 11:43:35 %INIT-I-InitCompleted: Initialization task is completed

09-May-2016 11:43:52 %Environment-I-FAN-STAT-CHNG: FAN# 1 status changed - operational.
09-May-2016 11:43:52 %SNMP-I-CDBITEMSNUM: Number of running configuration items loaded: 0

09-May-2016 11:43:52 %SNMP-I-CDBITEMSNUM: Number of startup configuration items loaded: 0
The SSH Server is generating a default RSA key (2048 bits).
This may take a few minutes, depending on the key size.
09-May-2016 11:43:53 %Entity-I-SEND-ENT-CONF-CHANGE-TRAP: entity configuration change trap.
The SSH Server is generating a default DSA key (1024 bits).
This may take a few minutes, depending on the key size.
09-May-2016 11:44:32 %SSL-I-SSLCTASK: Starting autogeneration of self-signed certificate - 2048 bits

Generating RSA private key, 2048 bit long modulus
09-May-2016 11:44:35 %SYSLOG-N-LOGGING: Logging started.
09-May-2016 11:44:43 %SSL-I-SSLCTASK: Autogeneration of self-signed certificate was successfully completed

Generating RSA private key, 2048 bit long modulus

User Name:admin
Password:*****

console#show version
SW version 3.0.1.9 ( date 12-Oct-2021 time 11:42:00 )
Boot version 1.0.0.17 ( date 19-Dec-2015 time 20:01:32 )
HW version 00.00.02
console#show bootvar
Image Filename Version Date Status
----- --------- --------- --------------------- -----------
1 image-1 3.0.0.64 25-Feb-2015 09:05:11 Not active
2 image-2 3.0.1.9 12-Oct-2021 11:42:18 Active*

"*" designates that the image was selected for the next boot

Hi FlashJ,

Any update on this problem?

Hi FlashJ. 

have you found a way?

Hello, as the OP said "Tried to update firmware to 3.0.1.9 using the admin GUI, but it failed" if that's the case, we recoomeind use CLI mode. Hope the attached helps. I will leave here for the future reference.

attached

NOTE: Not an IT pro but a competent user

I have just had the same issue as described above, but I am not able to even connect to TFTP as the MAC address keeps being blocked by SNMP when trying to connect.

Is there anyway to pull the file from the front facing USB port.. I could not see a way to identify this in the CLI although a USB drive can be detected when plugged in.  Alternatively, would anyone have an idea how to edit the config to allow access to the network device.

This is very frustrating as I was setting up a clean install and thought that it would be good practice to install the latest F/W version.  

Many thanks in advance

I have PuTTY running and connected and can see the scripts loading and telling me that a connecting machine via LAN is blocked by the SNMP. 

What would be the syntax to allow me to copy from a USB flash drive connected to either switch itself or through the terminal?  I saw the code above to copy from TFTP but as I can't connect through the LAN this is not an option (I think).

Many thanks 

@Dell-ErmanO​ Many thanks.. .this was actually easier with the USB drive for the X1018 switch

FYI: I prepared the USB drive with the version of the SW that worked previously, and then used 

copy usb://filename.ros image 

I was then able to reload and downgrade the SW version and can now access via the GUI