Zoobster
1 Nickel

Dell X4012 connecting to laptop with ethernet

Hi,

The issue i am having is when I power on the switch and connect it to my laptop it doesn't see the Ethernet connection. I have to disable the adapter and enable for it to get a signal. It seems like this happens every time i disconnect the power to switch or if i unplug the Ethernet for a longer period of time say 15 min. I do have a 10g adapter connected to Ethernet which is allowing me to connect to the switch. 

I would appreaciate any input here. 

Thanks

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8 Replies
Zoobster
1 Nickel

RE: Dell X4012 connecting to laptop with ethernet

Is there a setting on the switch or setting for the ethernet adpater i am missing?

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Moderator
Moderator

RE: Dell X4012 connecting to laptop with ethernet

Hi,

How is the port configured? Are there any error messages? 

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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Zoobster
1 Nickel

RE: Dell X4012 connecting to laptop with ethernet

Not sure where to see if there is any errors.. I just got the switch.. I use it for work to work on servers.. The servers connect to the switch. I connect the switch to my laptop.

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Moderator
Moderator

RE: Dell X4012 connecting to laptop with ethernet

Do other devices have the same issue? It sounds like the NIC is going into power save mode and dropping the connection.

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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Zoobster
1 Nickel

RE: Dell X4012 connecting to laptop with ethernet

I checked my network adapter for ethernet connection and power save mode is off. Its odd other with Windows 7 dont have the issue but Windows 10 does.

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Zoobster
1 Nickel

RE: Dell X4012 connecting to laptop with ethernet

Its odd cause with Windows 7 this issue doesnt happen.. They can plug right in and light comes on. Only Windows 10 have I seen this issue. I checked the ethernet adapter settings and power save mode is disabled. 

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Moderator
Moderator

RE: Dell X4012 connecting to laptop with ethernet

Is the NIC driver up to date?

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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Zoobster
1 Nickel

RE: Dell X4012 connecting to laptop with ethernet

Yes sir all update to date with what is on the dell website. 

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