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Error 1 occurred reading thermal sensor 0 data
We're having an issue with a N2048P going down and we're getting the following set of messages in the log before it goes down, could anyone provide some assistance on cause/solution?
<189> Nov 5 19:43:23 167.78.222.3-1 TRAPMGR[132133316]: traputil.c(697) 1627 %% Entity Database: Configuration Changed
<189> Nov 5 19:43:22 167.78.222.3-1 TRAPMGR[155501412]: traputil.c(740) 1626 %% Temperature state change alarm: Unit Number: 4 Current: Normal, Previous: None
<190> Nov 5 19:43:20 167.78.222.3-4 BOXSERV[132157764]: boxs.c(461) 1625 %% Error 1 occurred reading thermal sensor 0 data
<190> Nov 5 19:43:18 167.78.222.3-4 BOXSERV[132157764]: boxs.c(461) 1624 %% Error 1 occurred reading thermal sensor 0 data
<190> Nov 5 19:43:16 167.78.222.3-4 BOXSERV[132157764]: boxs.c(461) 1623 %% Error 1 occurred reading thermal sensor 0 data
<190> Nov 5 19:43:14 167.78.222.3-4 BOXSERV[132157764]: boxs.c(461) 1622 %% Error 1 occurred reading thermal sensor 0 data
<189> Nov 5 19:43:13 167.78.222.3-1 TRAPMGR[132004924]: traputil.c(740) 1468 %% Stack Port Link Up: Index: 401 Unit: 4 Tag: 0/52
<189> Nov 5 19:43:13 167.78.222.3-1 TRAPMGR[132004924]: traputil.c(740) 1467 %% Stack Port Link Up: Index: 400 Unit: 4 Tag: 0/51
DELL-Josh Cr
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November 5th, 2015 16:00
Hi,
What version is the firmware at? What type of environment is the switch in? Is it hot? Are the fans on the switch running?
SteveCRMC
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November 6th, 2015 06:00
The switches are on 6.1.2.4.
Everything looks ok from the CLI, but I'll try to get a physical look at the room and switches later today.
System Thermal Conditions:
Unit Temperature State
(Celsius)
---- ----------- -----------
1 48 Good
2 47 Good
3 48 Good
4 47 Good
Temperature Sensors:
Unit Description Temperature
(Celsius)
---- ------------------ -----------
1 MAC 48
1 PHY 39
1 POE Ctrl 1 41
1 POE Ctrl 2 45
1 POE Ctrl 3 45
1 POE Ctrl 4 43
1 POE Ctrl 5 47
Fans:
Unit Description Status
---- ----------- ------
1 Fan-1 OK
1 Fan-2 OK
2 Fan-1 OK
2 Fan-2 OK
3 Fan-1 OK
3 Fan-2 OK
4 Fan-1 OK
4 Fan-2 OK
SteveCRMC
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November 6th, 2015 13:00
The temp in the room is normal and the fans are running quietly.
DELL-Josh Cr
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November 6th, 2015 14:00
Try updating the firmware