javierbrath
1 Nickel

RE: N2048P from uBoot menu

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hi accidentally i´m Reformat and restore file system , i try the follow steeps ( https://www.dell.com/community/Networking-General/Inadvertently-reformatted-N2048P/m-p/5125145#M3045... ) but the swicth isn´t boot



Creating 1 MTD partitions on "nand0":
0x000000200000-0x00000f000000 : "mtd=4"
/image2 not found!
ubifsload - load file from an UBIFS filesystem

Usage:
ubifsload <addr> <filename> [bytes]
    - load file 'filename' to address 'addr'
Wrong Image Format for bootm command
ERROR: can't get kernel image!
Saving Environment to NAND...
Erasing Nand...
Erasing at 0x160000 -- 100% complete.
Writing to Nand... done
/image1 not found!
ubifsload - load file from an UBIFS filesystem

Usage:
ubifsload <addr> <filename> [bytes]
    - load file 'filename' to address 'addr'
Wrong Image Format for bootm command
ERROR: can't get kernel image!
u-boot>

 

can you send me the correct proces an images file.

 

 

 

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Moderator
Moderator

RE: N2048P from uBoot menu

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Here is a link for downloading the latest image: https://dell.to/1DdmFMd

The process outlined in the thread you linked is the correct method for recovery. Let me know if there is a certain step that doesn't seem to work, or if you have a specific question about the process.

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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Moderator
Moderator

RE: N2048P from uBoot menu

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That link is for the N2000 series switch. Let me know if you have a different model.

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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javierbrath
1 Nickel

RE: N2048P from uBoot menu

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hi i have a dell N2048P.

im follow all steeps but the switch doesn´t startup ?

 

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Moderator
Moderator

RE: N2048P from uBoot menu

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The reason I provided a link to the firmware, is because in your console output is shows that the wrong image is being used.

"Wrong Image Format for bootm command"

Are you still getting this message when trying to recover the switch? Or has it changed to a different message. If you could include additional console output to help show the current state of the switch. Please detail any steps you tried to follow, but ran into error messages, or just in general steps that were not able to be completed. 

This additional information will help guide our troubleshooting efforts.

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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MoisesMotta
1 Copper

RE: N2048P from uBoot menu

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Hi Daniel...

I have the same issue with the N1548. I only have the u-boot menu, with this information:

Usage:
ubifsload <addr> <filename> [bytes]
- load file 'filename' to address 'addr'
Wrong Image Format for bootm command
ERROR: can't get kernel image!
Saving Environment to NAND...
Erasing Nand...
Erasing at 0x160000 -- 100% complete.
Writing to Nand... done
/image2 not found!
ubifsload - load file from an UBIFS filesystem

Usage:
ubifsload <addr> <filename> [bytes]
- load file 'filename' to address 'addr'
Wrong Image Format for bootm command
ERROR: can't get kernel image!
u-boot>

This is a brand new switch,

Regards...

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Moderator
Moderator

RE: N2048P from uBoot menu

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Being a new switch, I encourage you to contact customer care at 1 (800) 624-9897. Customer care will be better situated to hand the exchange of a new product, especially within that initial 30 days of ownership.

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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