ramiro_alfredo
6 Indium

N3024 ports down

Good morning everyone

I just want to know?
how to show that this equipment and its ports are damaged or there is some way to fix this disaster?

thank you all for your collaboration in advance

this is the #show interface status output

Gi2/0/1                             5     N/A    Unknown Auto Down   Inactive
Gi2/0/2                             5     N/A    Unknown Auto Down   Inactive
Gi2/0/3                             5     N/A    Unknown Auto Down   Inactive
Gi2/0/4                             5     N/A    Unknown Auto Down   Inactive
Gi2/0/5                             5     N/A    Unknown Auto Down   Inactive
Gi2/0/6                             5     N/A    Unknown Auto Down   Inactive
Gi2/0/7                             5     N/A    Unknown Auto Down   Inactive
Gi2/0/8                             5     N/A    Unknown Auto Down   Inactive
Gi2/0/9                             5     N/A    Unknown Auto Down   Inactive
Gi2/0/10                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/11                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/12                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/13                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/14                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/15                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/16                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/17                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/18                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/19                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/20                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/21                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/22                            5     N/A    Unknown Auto Down   Inactive
Gi2/0/23                            5     Full   1000    Off  Down   Inactive
Gi2/0/24                            5     Full   1000    Off  Down   Inactive
Te2/0/1                             trnk  Full   1000    Auto Up     Inactive
Te2/0/2                             trnk  Full   1000    Auto Up     Inactive
Tw2/0/1                             N/A   N/A    N/A     N/A  Detach N/A
Tw2/0/2                             N/A   N/A    N/A     N/A  Detach N/A

 

 

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12 Replies
Moderator
Moderator

Re: N3024 ports down

Are you referring to ports 23 and 24? Have you taken a look at the config? Please feel free to post up the config, I can help look through it. Tried different cable? different port? What devices plug into these interfaces?

Any additional information you can provide will be very helpful. Information such as the environment, behavior being observed, and any troubleshooting you have already done.

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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ramiro_alfredo
6 Indium

Re: N3024 ports down

 no, I mean all the g-ports.

thnks in advance Daniel-co

 
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Moderator
Moderator

Re: N3024 ports down

What do you have plugged into these ports? Is this a new deployment? Are there any lights on the ports? Anything recorded in the logs? # show logging

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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ramiro_alfredo
6 Indium

Re: N3024 ports down

today #show logging output 

 

<190> Jul 31 02:03:37 192.168.40.53-1 CKPT[123740684]: ckpt_task.c(423) 1048 %% Checkpoint operation to backup unit 2 complete.
<190> Jul 31 02:03:37 192.168.40.53-2 BOXSERV[123900524]: boxs.c(461) 1047 %% Error 1 occurred reading thermal sensor 0 data
<190> Jul 31 02:03:37 192.168.40.53-1 CKPT[123740684]: ckpt_task.c(523) 1046 %% New backup manager selected, unit 2.
<189> Jul 31 02:03:36 192.168.40.53-1 TRAPMGR[123750604]: traputil.c(740) 1045 %% Stack Port Link Up: Index: 201 Unit: 2 Tag: 0/28
<189> Jul 31 02:03:36 192.168.40.53-1 TRAPMGR[123877420]: traputil.c(697) 1044 %% Unit 2 is added to the stack
<189> Jul 31 02:03:20 192.168.40.53-1 TRAPMGR[123750604]: traputil.c(740) 1043 %% Stack Port Link Up: Index: 100 Unit: 1 Tag: 0/27
<190> Jul 31 02:03:20 192.168.40.53-1 CLI_WEB[124304596]: cmd_logger_api.c(260) 1042 %% [CLI:----:EIA-232] User ---- logged in to enable mode.
<189> Jul 31 02:03:18 192.168.40.53-1 TRAPMGR[123877420]: traputil.c(697) 1041 %% Unit 1 identified a link failure in the stack. 0/27
<189> Jul 31 02:03:18 192.168.40.53-1 TRAPMGR[123750604]: traputil.c(740) 1040 %% Stack Port Link Down: Index: 100 Unit: 1 Tag: 0/27
<189> Jul 31 02:03:18 192.168.40.53-1 TRAPMGR[123750604]: traputil.c(740) 1039 %% Stack Port Link Up: Index: 100 Unit: 1 Tag: 0/27
<189> Jul 31 02:02:52 192.168.40.53-1 TRAPMGR[123877420]: traputil.c(697) 1038 %% Entity Database: Configuration Changed
<189> Jul 31 02:02:45 192.168.40.53-1 TRAPMGR[123877420]: traputil.c(697) 1037 %% Unit 2 is removed from the stack
<190> Jul 31 02:02:45 192.168.40.53-1 VOIP[123740684]: voip_ckpt.c(174) 1036 %% Backup unit gone
<190> Jul 31 02:02:45 192.168.40.53-1 CKPT[123740684]: ckpt_task.c(487) 1035 %% Backup manager removed.
<190> Jul 31 02:02:45 192.168.40.53-1 UNITMGR[123900524]: unitmgr.c(7244) 1033 %% No Potential unit to configure as Standby when unit 2 left
<189> Jul 31 02:02:35 192.168.40.53-1 TRAPMGR[123877420]: traputil.c(697) 1032 %% Unit 1 identified a link failure in the stack. 0/27
<189> Jul 31 02:02:35 192.168.40.53-1 TRAPMGR[123750604]: traputil.c(740) 1031 %% Stack Port Link Down: Index: 100 Unit: 1 Tag: 0/27
<186> Jul 31 02:02:28 192.168.40.53-2 General[123900524]: unitmgr.c(6362) 1030 %% Event(0x0)
<184> Jul 31 02:02:28 192.168.40.53-2 UNITMGR[123900524]: unitmgr.c(6343) 1029 %% Reset initiated on unit 2, reason: User Request
<190> Jul 31 02:02:04 192.168.40.53-1 UNITMGR[123896556]: unitmgr.c(6794) 1028 %% Copy of running configuration to backup unit complete
<189> Jul 31 02:02:00 192.168.40.53-1 TRAPMGR[123877420]: traputil.c(697) 1027 %% Unit 1 has finished the copy operation successfully
<189> Jul 31 02:02:00 192.168.40.53-1 TRAPMGR[123877420]: traputil.c(697) 1026 %% 'startup-config' has changed.
<190> Jul 31 02:02:00 192.168.40.53-1 UNITMGR[124304596]: unitmgr.c(6663) 1025 %% Configuration propagation successful for config type 0
<190> Jul 31 02:01:56 192.168.40.53-1 CLI_WEB[124304596]: cmd_logger_api.c(260) 1024 %% [CLI:admin:172.16.0.186] Copy file running-config to startup-config
<189> Jul 31 02:01:50 192.168.40.53-1 DRIVER[124304596]: l7_usl_bcmx_port.c(3575) 1023 %% Failed to set green ether auto power down mode for gport 134219800, hwRv -16 dbRv 0
<189> Jul 31 02:01:50 192.168.40.53-2 DRIVER[123900524]: l7_usl_bcm_port.c(4228) 1022 %% Failed to set green ether auto power down mode for gport 24, rv -16 mode:2
<189> Jul 31 02:01:50 192.168.40.53-1 DRIVER[124304596]: l7_usl_bcmx_port.c(3575) 1021 %% Failed to set green ether auto power down mode for gport 134219799, hwRv -16 dbRv 0
<189> Jul 31 02:01:50 192.168.40.53-2 DRIVER[123900524]: l7_usl_bcm_port.c(4228) 1020 %% Failed to set green ether auto power down mode for gport 23, rv -16 mode:2
<189> Jul 31 02:01:50 192.168.40.53-1 DRIVER[124304596]: l7_usl_bcmx_port.c(3575) 1019 %% Failed to set green ether auto power down mode for gport 134219798, hwRv -16 dbRv 0
<189> Jul 31 02:01:50 192.168.40.53-2 DRIVER[123900524]: l7_usl_bcm_port.c(4228) 1018 %% Failed to set green ether auto power down mode for gport 22, rv -16 mode:2
<189> Jul 31 02:01:50 192.168.40.53-1 DRIVER[124304596]: l7_usl_bcmx_port.c(3575) 1017 %% Failed to set green ether auto power down mode for gport 134219797, hwRv -16 dbRv 0
<189> Jul 31 02:01:50 192.168.40.53-2 DRIVER[123900524]: l7_usl_bcm_port.c(4228) 1016 %% Failed to set green ether auto power down mode for gport 21, rv -16 mode:2
<189> Jul 31 02:01:50 192.168.40.53-1 DRIVER[124304596]: l7_usl_bcmx_port.c(3575) 1015 %% Failed to set green ether auto power down mode for gport 134219796, hwRv -16 dbRv 0
<189> Jul 31 02:01:50 192.168.40.53-2 DRIVER[123900524]: l7_usl_bcm_port.c(4228) 1014 %% Failed to set green ether auto power down mode for gport 20, rv -16 mode:2

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ramiro_alfredo
6 Indium

Re: N3024 ports down

for some reason i cant post the show logging output 

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Highlighted
Moderator
Moderator

Re: N3024 ports down

Can you private message them to me? 

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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Moderator
Moderator

Re: N3024 ports down

It looks like green mode is interfering some. Can you please test disabling green mode.

no green-mode energy-detect
no green-mode eee

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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ramiro_alfredo
6 Indium

Re: N3024 ports down

ironically the green-mode is not configured in/on the interfaces

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ramiro_alfredo
6 Indium

Re: N3024 ports down

off course,

right now I can only hangout chat

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