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Prof.Tim.Smith
6 Indium

PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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I get this message when I try to use the web interface on my 3424P switch.  I executed the "ip https server" command and created an administrator username with level 15 access using the terminal connection.

Did I miss something?

Thanks

Tim

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Re: PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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When the auto-boot message appears, press <Enter> to get the Startup menu. The Startup

menu procedures can be done using the ASCII terminal or Windows HyperTerminal.

[1] Download Software

[2] Erase Flash File

[3] Password Recovery Procedure

[4] Enter Diagnostic Mode

[5] Set Terminal Baud-Rate

[6Back

Selecting the password recovery allows a one-time access to the device from the local terminal with no password entered. Then you can change the password

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
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Re: PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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Are you able to ping the stated IP address successfully from your management PC?

Did you follow all the below steps when setting up the ssh server?

PC1-3424# configure

PC1-3424(config)# ip https server

01-Jan-2000 03:03:39 %HTTP_HTTPS-W-NOCERTIFICATE: HTTPS server has

been enabled but a certificate was not found.

For certificate generation use the - 'crypto certificate

certificate-number generate key-generate' command. The service will

start automatically when a certificate is generated.

PC1-3424(config)# ip https port 443

PC1-3424(config)# crypto certificate 1 generate key-generate

Generating RSA private key, 1024 bit long modulus

PC1-3424(config)# crypto key generate dsa

Replace Existing DSA(DSS) Key [y/n]? y

The SSH service is generating a private DSA key.

This may take a few minutes, depending on the key size.

...................................................................

...................................................................

...................................................................

...................................................................

...................................................................

........................................

PC1-3424(config)# crypto key generate rsa

Replace Existing RSA Key [y/n]? y

The SSH service is generating a private RSA key.

This may take a few minutes, depending on the key size. .............

PC1-3424(config)#  exit

PC1-3424# show crypto key mypubkey dsa dsa key data:

ssh-dss AAAAB3NzaC1kc3MAAAEBANuWCXCyLe4+lcVesINmuWbSdjk/IUmC 3JIPadQSX78HgE76DeHaIbZtv2VEVag9v3P0tk2KZn6zHUfh7y1UfEi8qyI7 7SWXMrkG8ISZYfRkMiPxnIIgEprenKHxlhxnQCSmH5w2J/SnA0RFHbwVuUiu uWn4YabG+pnrHAOm/Z5cQ5i2KwQU3b/1sEfGYKeifMjPnTQ+ugApN/0pF6oh koKrelGJVcwKBrd2vCd61NAJRKqk6p2Js6KVi6f36ftmtI+cIOQcdjzcch+m gcCMEqVrjImfoMLXKGign8kIqShrQjipHIvuhLcfK7vUwos1JhrQsgR5PVVp suJ2kVsJgUkAAAAVAIsFKsqhEncFR41g249si3XNVWNpAAABAQCyhb8xdt1F

PC1-3424# show crypto key mypubkey rsa rsa key data:

ssh-rsa AAAAB3NzaC1yc2EAAAABIwAAAQEAu2f/tPmbsC4zKsw5H82L9Bo2 kYEy9J2Q/N8HEjKsz5wkxzBp+q0FEokAbNO75jqClD9oh42KQpavl5PKFbTS g/Gj7eSNgBPxRvddwFoM7u/d1RN9uJIPtoss+XrCAvqkCV6P+bP/j8+findV p65aJnZqBiePR+wWQZA8qErfqjtRIY5tWnYtRr2jRmniTSBKAFWD4xaQuKiy Kr/edpFXhFgVZBwmrs5vwsabzyV4lDxvhOmT1I78BB18WnPzGsJUs/pYEvoA PHXCkyic6m+N8WJ4YKxllnDMSDvkEaAUzdqZqAAeRkUAWMjrRNXaQHCIGNVd LHakK6EjIYJLZ48rqw==

PC1-3424# show ip https

HTTPS server enabled. Port: 443

Certificate 1 is active.

Issued by : C=  , ST= , L= , CN=10.0.0.10, O= , OU=

Valid From: Jan  1 03:09:23 2000 GMT

Valid to: Dec 31 03:09:23 2000 GMT

Subject: C=  , ST= , L= , CN=10.0.0.10, O= , OU=

SHA1 Fingerprint: 3C0D1309 36014C40 22705F0A 96C0FF97 20A6B066

Certificate 2 does not exist.

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Prof.Tim.Smith
6 Indium

Re: PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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Sorry for the delay -- I tried the above and I am still getting the same result.

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Re: PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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Are you able to ping the switch? Telnet/SSH to the switch?

What browser are you using? Have you tried other browsers?

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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Prof.Tim.Smith
6 Indium

Re: PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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Ping - yes

Telnet - No

FF, Chrome & IE -- nothing connects

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Re: PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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What firmware level is the switch at? What IP address has been assigned to it?

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
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Prof.Tim.Smith
6 Indium

Re: PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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SW v2.0.0.21

Boot v1.0.1.01

HW v00.00.01

IP address 10.1.0.53

I actually have three of these switches, but only looked at one as the others are in different buildings.  I suspect the others are at the same version level, but with different ip addresses --

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Re: PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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The firmware is a little out of date. Ensuring that is up to date can help with switch operability.

www.dell.com/.../powerconnect-3448

There was another forum user with a 55xx switch that exhibits similar behavior. The switch also had a similar IP address. something i suggested to them, but have not heard back on, is changing the IP address so there is not a 0 in it. So something like 10.1.1.53. Test with an IP address like that and not any behavior changes.

Thanks

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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Prof.Tim.Smith
6 Indium

Re: PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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I suspected the firmware may have been out of date (the down side to inheriting someone else's network). W/r/t to the IP address, we have other switches with a similar IP structure, but, those are 3548P and not 3424P devices.  Would that make a difference?

Thanks for the quick response...

Tim

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Re: PowerConnect 3424P - The server at XX.YY.ZZ.AA is taking too long to respond

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The 3548 uses similar firmware to 3424. The IP address is a similarity between the different cases. If it is not something you can test out, i will see if there is a way for me to test.

Daniel Covey
Dell EMC| Enterprise Support Services
Get support on Twitter:@DellCaresPRO
Download our QRL app:iOS, Android, Windows
Dell Networking Resources

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