PowerConnect 5012 Crashing

Hi,

It looks like the newer firmware was never released, I wasn’t able to find it anymore since it has been so long. Can you private message me the service tag?

I'll PM it to you.  I couldn't even look it up on the support site.  This thing has just worked for years as a workhorse.

Thanks!

For some reason it won't let me send a PM.  The tag is .  Here's the firmware currently in the unit:

Hardware Version: PC-5012-00
Boot ROM Version: 4.2
Software Version: 6.1.2.3291

Thanks. Unfortunately, it doesn't look like this is one of the ones with lifetime warranties. It may be time to replace it. The other possibility for it hanging is a network loop and a broadcast storm, did anything change in the environment since this started happening?

Lifetime warranty?  They had that?  No nothing has changed in the environment.  This is a small office setting, and they haven't added anything in years.  However, I will make sure they haven't plugged in anything new that I didn't know about.  I had just read that the 6.1.2 firmware had issues similar to this and that 6.1.5 fixed it, but again, this is an old switch and has been in production for years.  It may just be too late to be able to upgrade the firmware on it.

Some of the older switch models had lifetime hardware warranties.