joelauer

1 Message

67069

August 20th, 2009 02:00

PowerConnect 6224 Won't Boot

Hi,

Normal 0 false false false EN-US X-NONE X-NONE

This is for a PowerConnect 6248. I was trying to upgrade the firmware via TFTP from 2.0.0.12 to 3.0.0.8. During the upload process, a "chkdisk" error popped up with a message of "/DskVol//files/image1 too many clusters in file, adjusted." This resulted in a "Copy operation failed".

I thought reloading the switch could help, but something must have happened to the filesystem or something on this switch. The switch won't boot now! --> does not go to a boot prompt. Rather, it claims when starting that it "Can't mount volume". It then will prompt me for Vital Product Data, which i enter. Unfortunately, it then says "Could not open VPD file: vpd.bin" and following that "System halting..."

So, it never actually gives me a [boot] prompt. Rather, it tries to load the image, fails, and then attempts to recover. Now, I actually no the process well of restoring the filesystem, using XMODEM to get the firmware image, etc., but I don't know how to do that when I can't get the [boot] prompt. What I'm wondering is, is there a way to force it to skip trying to load anything and immediately go to the [boot] prompt?

Here is a snippet of everything it spits out when it tries to boot up:

PU Card ID:   0x508541
/DskVol// - disk check in progress ...
/DskVol// - Volume is OK

          total # of clusters: 15,147
           # of free clusters: 9,809
            # of bad clusters: 0
             total free space: 19,618 Kb
     max contiguous free space: 10,440,704 bytes
                   # of files: 29
                 # of folders: 1
         total bytes in files: 10,639 Kb
             # of lost chains: 0
   total bytes in lost chains: 0

volume descriptor ptr (pVolDesc):       0xffeea80
cache block I/O descriptor ptr (cbio): 0xffeeb60
auto disk check on mount:               DOS_CHK_REPAIR | DOS_CHK_VERB_2
max # of simultaneously open files:     22
file descriptors in use:                0
# of different files in use:            0
# of descriptors for deleted files:     0
# of obsolete descriptors:             0

can't mount volume

- directory structure:         VFAT

FAT handler information:
------------------------
- allocation group size:       2 clusters
- free space on volume:        20,088,832 bytes

/DskVol// - disk check in progress ...
/DskVol// - Volume is OK

          total # of clusters: 15,147
           # of free clusters: 9,809
            # of bad clusters: 0
             total free space: 19,618 Kb
     max contiguous free space: 10,440,704 bytes
                   # of files: 29
                 # of folders: 1
         total bytes in files: 10,639 Kb
             # of lost chains: 0
   total bytes in lost chains: 0
/DskVol// - disk check in progress ...
/DskVol// - Volume is OK

          total # of clusters: 15,147
           # of free clusters: 9,809
            # of bad clusters: 0
             total free space: 19,618 Kb
     max contiguous free space: 10,440,704 bytes
                   # of files: 29
                 # of folders: 1
         total bytes in files: 10,639 Kb
             # of lost chains: 0
   total bytes in lost chains: 0
Could not open VPD file: vpd.bin

Do you wish to input a MAC address?
If you choose no, the currently stored
MAC address ( 0F:FE:EB:60:0F:FE ) will be used. (y/n): n

Please enter the DS/N serial number of this unit (a.k.a. PPID) -> PPID1

Please enter the Dell Service Tag for this unit -> SVCTAG1
/DskVol// - disk check in progress ...
/DskVol// - Volume is OK

          total # of clusters: 15,147
           # of free clusters: 9,809
            # of bad clusters: 0
             total free space: 19,618 Kb
     max contiguous free space: 10,440,704 bytes
                   # of files: 29
                 # of folders: 1
         total bytes in files: 10,639 Kb
             # of lost chains: 0
   total bytes in lost chains: 0
Could not create VPD file: vpd.bin
/DskVol// - disk check in progress ...
/DskVol// - Volume is OK

          total # of clusters: 15,147
           # of free clusters: 9,809
            # of bad clusters: 0
             total free space: 19,618 Kb
     max contiguous free space: 10,440,704 bytes
                   # of files: 29
                 # of folders: 1
         total bytes in files: 10,639 Kb
             # of lost chains: 0
   total bytes in lost chains: 0
Could not open VPD file: vpd.bin
System halting...

Responses(9)

Covax

2 Posts

0

April 22nd, 2010 06:00

I have simiral issue with PowerConnect 6248.

Is theree a fix for this issue?

Turanza

1 Message

0

December 27th, 2011 12:00

I also have a Dell Powerconnect 6248 with the same error.

After power it on the switch hang at :

Boot Menu 3.2.1.3

CPU Card ID: 0x508541

/DskVol// - disk check in progress ...

"/DskVol//files/image2" too many clusters in file, adjusted.

Flash: mtd: Buffer write verification failed (interleaved word mode)

Flash: @ 0xFE00 0000 + 0x00000000 wordsWritten: 0 count: 60

Flash: mtd: Buffer write verification failed (interleaved word mode)

Flash: @ 0xFE00 0000 + 0x00000000 wordsWritten: 0 count: 60

0x3900ef0 (tXbdService): checkStatus() ERROR line 1353

0x3900ef0 (tXbdService): checkStatus() ERROR line 646

0x38ee590 (tErfTask): dosFsLib.c : error when mounting volume 0x3902d70

0x38ee590 (tErfTask): dosFsLib.c : Failed to create a dosFs volume

Instantiating /DskVol/ as rawFs, device = 0x10001

0x38ee590 (tErfTask): memPartFree: invalid block 0x39113a0 in partition 0x38c2138

Anyone an idea how to solve this ?

georgy.vas

3 Posts

0

April 9th, 2013 15:00

Hello

we have the same problem.
Is there any solution?

DELL-Willy M

802 Posts

1

April 9th, 2013 16:00

Do you see this at the start of the boot process?

Boot Menu Version: xxxxxx

Select an option. If no selection in 10 seconds then operational code will start.

1 - Start operational code.

2 - Start Boot Menu.

Select (1, 2):

If so you can enter the boot menu by pressing the number 2 within 10 seconds.

Once in the boot menu you can try updating the firmware and bootcode thru Xmodem. That can be started by pressing number 4 when the boot menu is displayed. This whole process should only be performed when physically connected to the console port on the switch.

You can read about the different boot menu options starting on page 97 of the User Guide.

User Guide download: ftp.dell.com/.../powerconnect-6248_User%27s%20Guide2_en-us.pdf

If none of this is responding, it is possible that the switch has a hardware problem.

georgy.vas

3 Posts

0

April 10th, 2013 02:00

Hello,

this is the whole output from the console:

Boot Menu Jun 30 2009
CPU Card ID:   0x508541

/DskVol//  - disk check in progress ...

/DskVol//files
/DskVol//files/vpd.bin
/DskVol//files/log2.bin
/DskVol//files/fastpath.cfg
/DskVol//files/boot.dim     
/DskVol//files/slog1.txt
/DskVol//files/slog2.txt 
/DskVol//files/crashdump.2
/DskVol//files/image1      
/DskVol//files/olog2.txt
/DskVol//files/startup-config
/DskVol//files/sslt.rnd       
/DskVol//files/logNvmSave.bin
/DskVol//files/olog0.txt      
/DskVol//files/dh512.pem 
/DskVol//files/hpc_broad.cfg
/DskVol//files/crashdump.ctl 
/DskVol//files/dh1024.pem    
/DskVol//files/olog1.txt  
/DskVol//files/crashdump.0
/DskVol//files/crashdump.1 
/DskVol//files/slog0.txt   
/DskVol//files/sysStackTrace.dump
/DskVol//files/boot.cfg           
/DskVol//files/image2   
"/DskVol//files/image2" too many clusters in file, adjusted.
Flash: mtd: Buffer write verification failed (interleaved word mode)
Flash: @ 0xFE00 0000 + 0x00000000   wordsWritten:  0    count: 60
Flash: mtd: Buffer write verification failed (interleaved word mode)
Flash: @ 0xFE00 0000 + 0x00000000   wordsWritten:  0    count: 60
0x38fd310 (tXbdService): checkStatus() ERROR line 1353
0x38fd310 (tXbdService): checkStatus() ERROR line 646

                                                                                    
0x38ece50 (tErfTask): dosFsLib.c : error when mounting volume 0x38ff190
0x38ece50 (tErfTask): dosFsLib.c : Failed to create a dosFs volume
Instantiating /DskVol/ as rawFs,  device = 0x10001
0x38ece50 (tErfTask): memPartFree: invalid block 0x390d7c0 in partition 0x38c0a00

I can't see this options:

Select an option. If no selection in 10 seconds then operational code will start.

1 - Start operational code.

2 - Start Boot Menu.

Select (1, 2):

"

DELL-Willy M

802 Posts

1

April 10th, 2013 11:00

If the switch does not ever get to the Boot Menu, then we are looking at a hardware breakdown of the switch. At that point, you can look into the warranty options you have for the switch and or new purchase.

There are no recovery options if we cannot get to the Boot Menu.

DELL-Willy M

802 Posts

0

April 10th, 2013 13:00

Some additional things to check for possible recovery.

Are you sure you have the correct settings on you connection? Are you using a known good null modem cable? Do you have another available?

•Bits per second: 9600

•Data Bits: 8

•Parity: None

•Stop Bits: 1

•Flow Control: None

If that is not working you could try 115200 bits per second. This is the recommended speed when using Xmodem.

Do you have any idea how the switch got into this state? Were you updating the firmware possibly?

georgy.vas

3 Posts

0

April 12th, 2013 02:00

They are second hand and I guess they have hardware problems.

C

Carolyn1991

3 Posts

0

December 24th, 2019 02:00

Hello

we have the same problem .
Is there any solution ?

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PowerConnect 6224 Won't Boot