SCP_UK
6 Indium

Re: PowerConnect M6348 issues

HI Daniel,

Cable has arrived 🙂

On working unit we get an inverse question mark, and then after a very short while it goes to boot menu 5.1.0.1 offering to load 1. start operation code 2. start boot menu and after 10 secs it starts option 1 on its own.

On "non working" card, we get 2 inverse question marks for first boot.  Then power cycle card, and this time we get nothing - nowt 😞

Any ideas or is there anyway we can force as we have the cable a firmware upgrade or recovery image?

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Moderator
Moderator

Re: PowerConnect M6348 issues

Without being able to access the boot menu there is not a way to force a firmware upgrade. Have you tried re-seating the unit and trying the unit in a different slot? If so then it may be time to look into calling in and getting a case open, it may be a hardware fault.

Daniel Covey
Dell EMC| Enterprise Support Services
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