howto reset admin password on managed switch PowerConnect 3324 ?

See the "Password Recovery" instructions under the "Startup Menu Functions" section of the online User's Guide at the following link:

< ADMIN NOTE: Broken link has been removed from this post by Dell>

Greg,

 

I'm having the same trouble as the thread starter...but I'm not sure if I'm misunderstanding your suggestion or you're misunderstanding our problem.

 

I bought my switch used from eBay.  The default user/password of admin:admin does not work...nor does the degault guest:guest.

 

Using your suggestion to restore the password to the switch by hitting ESC, etc...I don't see how communicating with the switch would be possible without first authenticating as a user.

 

I've got my switch connected via the supplied serial cable to a desktop computer running Windows 2003 Server...I don't know how to proceed from here on.

 

The default PowerConnect software prompts me for a username and password (which I cannot answer correctly).  Via telnet, I don't know how to try to access the switch because I don't know it's IP Address.

 

Any suggestions are helpful.  My particular switch is the PowerConnect 3348.

 

Thanks guys,

Ali