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x1026p and x1018p
We have a few of these switches and about every 2 weeks or so, we lose the ability to manage them. By this I mean the following:
1) The web portal never completely loads
2) We connect via ssh and can log in, but entering a command results in the command no completing and not returning to a prompt
The only remedy is to reboot.
Anonymous
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May 9th, 2017 13:00
What firmware are these switches on? Any messages recorded in the logs? Does the switch still pass traffic during this period of time?
brucejg1
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May 9th, 2017 14:00
They are on 3.0.0.90. They still pass traffic when this occurs.
Anonymous
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May 10th, 2017 07:00
Were you able to look at the logs? Logs and Alerts>Logs. There may be some messages that help point us in the right direction.
I suggest also recording when this behavior occurs during the day, and any specific network activity that may be occurring. See if a pattern can be identified.
Do you have any other switches exhibiting this behavior? Or is it just this one?
brucejg1
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May 10th, 2017 07:00
We are not logging to a log server and the logs were lost when we rebooted. It does not seem to fit a pattern.
We have several x1018P switches and we had a problem with one of them earlier this week, as described in this post:
en.community.dell.com/.../20012103
Anonymous
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May 10th, 2017 08:00
Logging can play an important role when troubleshooting issues. Sometimes logs do not lend any insight, but without them we go straight to deductive reasoning.
brucejg1
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May 10th, 2017 08:00
This switch is doing nothing. It has 6 PCs, 8 VoIP phones, a printer and a server. The only "complicated" part of the config is that is has the 2 SFP ports configured as trunks. But it is passing very little traffic. This is odd behavior as the switch should just run all day.