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968 AIOw Communication Failure error
Hi,
I have an Inspiron 1720 (with windows Vista) and dell printer 968 AIOw. I have a wirless router also. Recently I keep getting Communication Failure error on and off. Sometime it prints fine and sometimed does not. Dell support has reinstalled the drivers, but it has not solved the problem. Any advice is appreciated. Many thanks.
PudgyOne
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November 14th, 2008 22:00
Disconnect your printer.
Un-install your computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
All other drivers
These settings are highly recommended to get everything communicating correctly.
Fix your network first.
Update the firmware in your wireless router. Manufacturer's website, make & Model needed.
Broadcast SSID(You may want to change this to make it easier to connect)
Use WPA-PSK(TKIP) Security. Most wireless devices work best with this type of security.
Mixed b and g mode(n if available)
Use channels 1, 6 or 11. Most devices work better on these channels.
Save and exit. Power everything off for 30 seconds. Power everything back on, wait 30 seconds, now try to connect.
How Do I Connect a Dell™ Wireless Printer to a Wireless Network
Choose your printer. Beneath your printer, select your operating system. You'll be redirected to another page. Then click on show all steps. It will walk you through the installation process.
Remember to install the latest firmware for the 968 printer.