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ALIENWARE M14x network wireless problem
hello, i have been having this problem with my wireless network driver. I know this issue was a while back, but I got stuck and got busy. Now I have time to fix it,and I still could not fix it despite searching around google and Dell forums.
The problem: There was a brief period of time where i could not access the internet even though it says im connected(limited connectivity). So i tried uninstalling the network driver and install it again. However, when i uninstalled it, i could not install it back and i could not use wireless. I tried connecting using wire,but i still could not connect to the internet. In the device manager, it also has an exclamation mark on "network controller".
Network adapters: Atheros AR8151 PCI-E Gigabit Ethernet Controller(NDIS 6.20)
Other Devices: Network Controller : Hardware Ids :
PCI\VEN_8086&DEV_0083&SUBSYS_13258086&REV_00
PCI\VEN_8086&DEV_0083&SUBSYS_13258086
PCI\VEN_8086&DEV_0083&CC_028000
PCI\VEN_8086&DEV_0083&CC_0280
Does anyone know the solution to this? I would be glad to provide as much information if anyone is willing to help and guide me on this step by step. thanks
DELL-Sundeep B
874 Posts
0
September 27th, 2013 06:00
Hi Falko19,
I regret the inconvenience. Bluescreen error might occur due to various reasons. I would suggest you to run diagnostics on system hardware to verify its functionality. You may refer to video Here for step by step instructions on running hardware diagnostics. Note down error messages if any and share the details.
If the diagnostics pass successfully, I would suggest you to follow the instructions given in thread Here and share the bluescreen dump files via email. My email id is : sundeep_bassi@dell.com. I will analyze them and try to identify the root cause of issue.
Please reply with the findings. Will take it further.
Falko19
8 Posts
0
September 27th, 2013 09:00
Well, i ran the diagnostics and everything was normal except hard drive 1 was taking too long,
and i will also email the bluescreen dump file to you,
Thanks.
DELL-Sundeep B
874 Posts
0
September 28th, 2013 00:00
Hi Falko19,
The bluescreen error appears to be 'SYSTEM_THREAD_EXCEPTION_NOT_HANDLED' with Bug Check Code '0x0000007e'. I did some research online and it seems this issue might occur due to various reasons like incorrect drivers, low disk space, memory caching etc. I would suggest you to uninstall all the device drivers from system and re-install them from Here and in correct order as given Here. You may also refer to instructions in article Here for troubleshooting this bluescreen error.
Please share the findings.
Falko19
8 Posts
0
September 28th, 2013 06:00
Thank you,
But i have managed to fix it on my own,
Thanks again,
Falks.
DELL-Sundeep B
874 Posts
0
October 1st, 2013 00:00
Hi Falks,
Glad to hear that the issue is resolved. It would be great if you could take some time out to share the resolution with this forum.
sanhuty
1 Message
0
November 22nd, 2013 03:00
my ethernet controller universal bus has yellow mark in device manager
PCI\VEN_1969&DEV_E091&SUBSYS_05AC1028&REV_10
i think this is the id
how to solve and downlaod the driver
thank u
DELL-Ravi Ch
7 Technologist
7 Technologist
•
7.1K Posts
0
November 22nd, 2013 04:00
Hi Sanhuty,
I would suggest you to download the drivers from the link below for Killer™ e2200 wireless Ethernet wireless card and install it.
http://dell.to/I8BdFI
http://dell.to/I8BdW9
Please let me know if this helps.
warodea
1 Message
0
December 10th, 2013 09:00
I'm having the same problem, but The Network Controller Properties say drivers for this device not installed (code 28)
my hardware id are:
PCI\VEN_8086&DEV_0082&SUBSYS_13218086&rev_34
PCI\VEN_8086&DEV_0082&SUBSYS_13218086
PCI\VEN_8086&DEV_0082&CC_028000
PCI\VEN_8086&DEV_0082&CC_0280
pushkar.er
1 Message
0
February 26th, 2014 10:00
Hi Sandeep B,
Please help, my Alienware suddenly stopped browsing, I have tried updating the Killer Wireless Drivers.
The latest one being: 6.1.0.304, A03 for
armortanker
1 Message
0
July 21st, 2014 21:00
I have same problem...
http://gyazo.com/c8188f2127ebde9de4da2934254f4296