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September 14th, 2015 05:00

Access to www.dell.com forbidden.

Hello!

I cannot get access to the www dot  dell dot com site from any of our computers via corporate firewall. Dell site reported "403 Forbidden" error. No any proxies in our network. Look's that we are blacklisted at dell.

The ip address of our corporate firewall is 194 dot 158 dot 204 dot 109.  

Can anybody help me with this occasion?

11 Posts

September 14th, 2015 07:00

I'm a system administrator of this corporate network. There are no blocking rules on my side. 

When i'm using secondary firewall, with telnet  and http port, i get this:

HTTP/1.1 302 Found

Content-Type: text/html; charset=utf-8
Date: Mon, 14 Sep 2015 13:44:34 GMT
Location: /content/public/notfound.aspx?searched=www.dell.com/index.html
P3P: CP=" BUS CAO CNT COM CUR DEV DSP INT NAV OUR PSA PSD SAM STA TAI UNI "
Server: Microsoft-IIS/7.5
X-ARRName: ARR08
X-Powered-By: ARR/2.5
X-Powered-By: ASP.NET
X-UA-Compatible: IE=Edge,chrome=1
X-UA-Compatible: IE=edge
Content-Length: 209

Object moved

Object moved to

%0a

When%20i'm%20using%20primary%20firewall%20,%20i%20get%20this:

%0a

HTTP/1.1%20403%20Forbidden

%0a

Content-Type:%20text/htmlDate:%20Mon,%2014%20Sep%202015%2013:49:41%20GMTServer:%20ECD%20%28fcz/0E8E%29Content-Length:%20345

%0a


"
www.w3.org/.../xhtml1-transitional.dtd">
http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">


403 - Forbidden


403 - Forbidden



I suppose, that it's dell server answer.

P.S. I can supply any aditional information if it help to restore access to www.dell.com... 

Moderator

 • 

16.7K Posts

September 14th, 2015 07:00

dshykuts,

You will need to contact your IT department. This is not a Dell Issue. This is your corporate image restrictions.

11 Posts

September 15th, 2015 06:00

I need a real help.

Moderator

 • 

16.7K Posts

September 16th, 2015 14:00

dshykuts,

You may need to call into our server networking department for resolving this for you.

11 Posts

September 21st, 2015 07:00

Cannot call (company policy: international calls are prohibited), but can write via e-mail.

11 Posts

October 16th, 2015 04:00

Can anybody from Dell help me?! Cannot get access to dell sites from corporate ip address. Can supply any technical information for dell servers admins.

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