BoldJohn
1 Copper

Adapter Antenna For Dell Wireless 1397 WLAN minicard

There is a poor wireless connection on my Studio XPS 1645, it seems that of all the threads I have read switching the antenna from AUTO to AUX  seems to fix it. But, I have not been able to locate this antenna to modify the settings. Help please, it's so frustrating spending £1700 ($2675) on a PC and needing to go and buy more hardware to make it work!

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26 Replies
7- Thorium

Re: Adapter Antenna For Dell Wireless 1397 WLAN minicard

BoldJohn

 

NOt sure of your operating system.

 

Start, control panel, device manager, network, double click on Dell Wireless 1397 WLAN minicard, advanced. You should see the antenna diversity there. Change it from auto to aux. 

 

Download the System Information Tool If using Vista/Windows 7, the tool needs extracted. Once extracted, right click on sysinfo and run as administrator.

If using XP, double click on the tool, then double click on sysinfo.

Allow this past your virus program and post the information back here.

 

 

Rick

#DellRockstar

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Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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BoldJohn
1 Copper

Re: Adapter Antenna For Dell Wireless 1397 WLAN minicard

Dear Pudgyone, Thanks for your selfless support on this forum, almost everywhere I went to search for help, you were always there helping people. I would have preferred to send the info to you privately, but because of the public nature, I changed the physical address, I hope it is not consequential for helping me. Thanks in advance.

OS Name:                   Microsoft Windows 7 Professional

OS Version:                6.1.7601 Service Pack 1 Build 7601

OS Manufacturer:           Microsoft Corporation

Original Install Date:     23/09/2010, 02:39:04

System Boot Time:          10/05/2012, 07:29:13

System Manufacturer:       Dell Inc.

System Model:              Studio XPS 1645

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

BIOS Version:              Dell Inc. A12, 14/09/2010

System Locale:             en-gb;English (United Kingdom)

Input Locale:              en-gb;English (United Kingdom)

Time Zone:                 (UTC) Dublin, Edinburgh, Lisbon, London

Windows IP Configuration

  Host Name . . . . . . . . . . . . : Meekness-PC

  Primary Dns Suffix  . . . . . . . :

  Node Type . . . . . . . . . . . . : Hybrid

  IP Routing Enabled. . . . . . . . : No

  WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

  Physical Address. . . . . . . . . : 78-E4-00-XX-XX-XX

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card

  Physical Address. . . . . . . . . : 78-E4-00-XX-XX-XX

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

  Link-local IPv6 Address . . . . . : fe80::8058:9d3e:f525:4bf9%11(Preferred)

  IPv4 Address. . . . . . . . . . . : 19X.XXX.1.1(Preferred)

  Subnet Mask . . . . . . . . . . . : 255.255.255.0

  Lease Obtained. . . . . . . . . . : 10 May 2012 17:36:09

  Lease Expires . . . . . . . . . . : 11 May 2012 17:36:09

  Default Gateway . . . . . . . . . : 19X.XXX.1.1

  DHCP Server . . . . . . . . . . . : 19X.XXX.1.1

  DHCPv6 IAID . . . . . . . . . . . : 226026496

  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-2C-66-9C-00-26-B9-20-B0-32

  DNS Servers . . . . . . . . . . . : 19X.XXX.1.1

                                      19X.XXX.1.1

  NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet

  Physical Address. . . . . . . . . : 00-26-B9-11-4A-08

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C38D6842-855F-4C46-ABD7-10F837F0BAB6}:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{44A26C58-0C2B-4761-9DD9-F519577ED4FC}:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

  IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:4cb:3740:a3e6:6a25(Preferred)

  Link-local IPv6 Address . . . . . : fe80::4cb:3740:a3e6:6a25%13(Preferred)

  Default Gateway . . . . . . . . . : ::

  NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{019611F3-1524-4BB7-B856-C254221139AE}:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

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7- Thorium

Re: Adapter Antenna For Dell Wireless 1397 WLAN minicard

BoldJohn,

 

I see an ip address for the adapter.

 

Can you connect?

 

Can you connect if next to the wireless router?

 

Do you have the drivers saved to your desktop for the Studio XPS 1645 (W7 64-bit)?

 

If you want, you can click on the green pencil and edit the information, if you feel the information something you don't want shown.

 

 

 

 

Rick

 

 

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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BoldJohn
1 Copper

Re: Adapter Antenna For Dell Wireless 1397 WLAN minicard

🙂

#1. As you can see, I lack the know how.... so I should change the DNS servers? can I call it anything, I mean in the same format?

#2. I have tried to update all the drivers, I don't know what else needs to be done; I can't seem to locate the antenna that can be changed from "Auto" to "Aux" in the interface of the Adapter.

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BoldJohn
1 Copper

Re: Adapter Antenna For Dell Wireless 1397 WLAN minicard

Or where can I get the Studio XPS 1645 (W7 64-bit)?

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BoldJohn
1 Copper

Re: Adapter Antenna For Dell Wireless 1397 WLAN minicard

Yes, I can connect both with wire and wifi.

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BoldJohn
1 Copper

Re: Adapter Antenna For Dell Wireless 1397 WLAN minicard

Thanks, I didn't know what you were referring to, I have done that and have also modified my password at the page as well. Thanks  🙂

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7- Thorium

Re: Adapter Antenna For Dell Wireless 1397 WLAN minicard

BoldJohn,

 

I meant to say did you have the adapter drivers saved to your desktop, sorry. I was trying to take small notes so I would rememver which system you had.

 

Here is a screenshot from my old system, which has a Dell Wireless 1397 WLAN Mini-Card

 

You can see the setting for antenna diversity.

 

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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BoldJohn
1 Copper

Re: Adapter Antenna For Dell Wireless 1397 WLAN minicard

Thanks for your reply, my own card is different and the way the WIFI on the PC is behaving is just so frustrating. I just managed to figure out how to post my own screenshot on here. It is below:



Btw, I'd appreciate it if you can edit/remove/comment out my DNS server in your own comments as you advised me to do.

Once again, thanks for your selfless help. God bless. 

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