Nevo_V
1 Copper

Anker Soundcore Liberty Air earphones don't work on my DELL Vostro 2521

I can't get my Anker Soundcore Liberty Air earphones to work on my DELL Vostro 2521(win 10 64bit).

In the Bluetooth menu it shows that the earphones are connected with "sound connected" next to the earphones name but the sound is still playing from the laptop stpeaker and not from the earphones.

i tried to connect the earphones to my phone and a different laptop and they worked fine.

Does anyone know what could be the problem?

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1 Reply
sfortin
2 Iron

Re: Anker Soundcore Liberty Air earphones don't work on my DELL Vostro 2521

I don't have your laptop, but one thing you might try (if you have access to a BT speaker or headset) is another bluetooth device. It is possible you will have the same trouble with another BT device as well. I'd consider re-installing / updating the driver, perhaps also the audio driver.

Did you go to the support site and check if your drivers are up to date?

https://www.dell.com/support/home/us/en/04/product-support/product/vostro-2521/drivers

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