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May 29th, 2011 20:00

Bluetooth Transfer Problem

Good day everyone!


I need help.. my friend has a dell 1464 laptop which has windows 7 OS.
Her problem was, if she's trying to send file from laptop to mobile it displays that "the bluetooth peripherals cannot be installed".
but if she send file from mobile to her laptop it is successful.


any help please.. thank you very much!

9 Legend

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30.3K Posts

May 30th, 2011 09:00

Resty2010,

 

Start, control panel, windows mobility center. Click on the blue square in the bluetooth area.

Then add the device to the computer. After the devices are paired, you can then right click on the file, send to, bluetooth

 

Then select the bluetooth device you want to send the file to.

 

 

Rick

2 Posts

June 1st, 2011 02:00

Good day rick!

I check the mobility center but it doesn't have bluetooth icon. but i am sure that the laptop have the bluetooth driver.

9 Legend

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30.3K Posts

June 1st, 2011 11:00

Resty2010,

 

Was this computer upgraded to Windows 7?

 

Try running Finding System Information remove your product ID and post the rest of the information back here.

 

 

Rick

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