Can't Hold Internet Connection

How are you connected (wireless or wired), if wireless try connecting over Ethernet to see if that keeps the connection. Let me know problems with windows 8.1

How are you connected (wireless or wired), if wireless try connecting over Ethernet to see if that keeps the connection. Let me know problems with windows 8.1

I am connected to a Verizon FIOS wired router.  Two computers are connected and the other devices use the WI-FI in the house.  As I first stated, it is specific to one PC, the main PC that the router is connected to.   Thanks for responding.

sronal How are you connected (wireless or wired), if wireless try connecting over Ethernet to see if that keeps the connection. Let me know problems with windows 8.1 I am connected to a Verizon FIOS wired router.  Two computers are connected and the other devices use the WI-FI in the house.  As I first stated, it is specific to one PC, the main PC that the router is connected to.   Thanks for responding. problems with windows 8.1

Can you go to command prompt: problems with windows 8.1

1. Hold Windows Key and Press

2. Type cmd and Click OK

3. In the command prompt, type the following commands and then test:

netsh winsock reset

netsh int ip reset

if it still doesn't work, then try clean booting your computer:

To do that, hold windows key and press R

type msconfig and click ok

from the services tab, place check on hide all microsoft services then click  start-up tab, and select disable all 

then reboot the computer to test.

kneadtoknow sronal How are you connected (wireless or wired), if wireless try connecting over Ethernet to see if that keeps the connection. Let me know problems with windows 8.1 I am connected to a Verizon FIOS wired router.  Two computers are connected and the other devices use the WI-FI in the house.  As I first stated, it is specific to one PC, the main PC that the router is connected to.   Thanks for responding. problems with windows 8.1 Can you go to command prompt: problems with windows 8.1 1. Hold Windows Key and Press 2. Type cmd and Click OK 3. In the command prompt, type the following commands and then test: netsh winsock reset netsh int ip reset if it still doesn't work, then try clean booting your computer: To do that, hold windows key and press R type msconfig and click ok from the services tab, place check on hide all microsoft services then click  start-up tab, and select disable all  then reboot the computer to test.

Thank you.  I tried this and for a little while, I thought it worked.  However, when I looked at my Facebook and some of the pictures didn't load, I tried to refresh the page (this was in Chrome) and some weird configuration of Facebook came up.  Then I closed Chrome and tried to re-open it and it came back "not connected to the internet."  I tried Internet Explorer and the same thing.  I tried my email and it came back with errors.  So I just restarted my PC and got connected again.  But it always connect when I restart. 

I don't know what is going on!  I'm not tech savvy, so I'm just seeking help!

sronal kneadtoknow sronal How are you connected (wireless or wired), if wireless try connecting over Ethernet to see if that keeps the connection. Let me know problems with windows 8.1 I am connected to a Verizon FIOS wired router.  Two computers are connected and the other devices use the WI-FI in the house.  As I first stated, it is specific to one PC, the main PC that the router is connected to.   Thanks for responding. problems with windows 8.1 Can you go to command prompt: problems with windows 8.1 problems with windows 8.1 1. Hold Windows Key and Press 2. Type cmd and Click OK 3. In the command prompt, type the following commands and then test: netsh winsock reset netsh int ip reset if it still doesn't work, then try clean booting your computer: To do that, hold windows key and press R type msconfig and click ok from the services tab, place check on hide all microsoft services then click  start-up tab, and select disable all  then reboot the computer to test. Thank you.  I tried this and for a little while, I thought it worked.  However, when I looked at my Facebook and some of the pictures didn't load, I tried to refresh the page (this was in Chrome) and some weird configuration of Facebook came up.  Then I closed Chrome and tried to re-open it and it came back "not connected to the internet."  I tried Internet Explorer and the same thing.  I tried my email and it came back with errors.  So I just restarted my PC and got connected again.  But it always connect when I restart.  I don't know what is going on!  I'm not tech savvy, so I'm just seeking help!

It seems like as if the internet gets blocked by something after a short while, can you try disabling your antivirus software?

kneadtoknow sronal kneadtoknow sronal How are you connected (wireless or wired), if wireless try connecting over Ethernet to see if that keeps the connection. Let me know problems with windows 8.1 I am connected to a Verizon FIOS wired router.  Two computers are connected and the other devices use the WI-FI in the house.  As I first stated, it is specific to one PC, the main PC that the router is connected to.   Thanks for responding. problems with windows 8.1 Can you go to command prompt: problems with windows 8.1 problems with windows 8.1 1. Hold Windows Key and Press 2. Type cmd and Click OK 3. In the command prompt, type the following commands and then test: netsh winsock reset netsh int ip reset if it still doesn't work, then try clean booting your computer: To do that, hold windows key and press R type msconfig and click ok from the services tab, place check on hide all microsoft services then click  start-up tab, and select disable all  then reboot the computer to test. Thank you.  I tried this and for a little while, I thought it worked.  However, when I looked at my Facebook and some of the pictures didn't load, I tried to refresh the page (this was in Chrome) and some weird configuration of Facebook came up.  Then I closed Chrome and tried to re-open it and it came back "not connected to the internet."  I tried Internet Explorer and the same thing.  I tried my email and it came back with errors.  So I just restarted my PC and got connected again.  But it always connect when I restart.  I don't know what is going on!  I'm not tech savvy, so I'm just seeking help! It seems like as if the internet gets blocked by something after a short while, can you try disabling your antivirus software?

I've used Avast for a few years and it never interfered (to my knowledge) with my internet connection.  I went into Avast and looked at the settings.  It has a browser cleanup for Internet Explorer and Chrome.  I still have the problem.  When I tried to connect to Chrome and there was a link to see details of why I couldn't connect, this is what I saw:  DNS_Probe_Finished_No Internet.  I don't know what this means.

Thanks.

kneadtoknow sronal kneadtoknow sronal kneadtoknow sronal How are you connected (wireless or wired), if wireless try connecting over Ethernet to see if that keeps the connection. Let me know problems with windows 8.1 I am connected to a Verizon FIOS wired router.  Two computers are connected and the other devices use the WI-FI in the house.  As I first stated, it is specific to one PC, the main PC that the router is connected to.   Thanks for responding. problems with windows 8.1 Can you go to command prompt: problems with windows 8.1 problems with windows 8.1 1. Hold Windows Key and Press 2. Type cmd and Click OK 3. In the command prompt, type the following commands and then test: netsh winsock reset netsh int ip reset if it still doesn't work, then try clean booting your computer: To do that, hold windows key and press R type msconfig and click ok from the services tab, place check on hide all microsoft services then click  start-up tab, and select disable all  then reboot the computer to test. Thank you.  I tried this and for a little while, I thought it worked.  However, when I looked at my Facebook and some of the pictures didn't load, I tried to refresh the page (this was in Chrome) and some weird configuration of Facebook came up.  Then I closed Chrome and tried to re-open it and it came back "not connected to the internet."  I tried Internet Explorer and the same thing.  I tried my email and it came back with errors.  So I just restarted my PC and got connected again.  But it always connect when I restart.  I don't know what is going on!  I'm not tech savvy, so I'm just seeking help! It seems like as if the internet gets blocked by something after a short while, can you try disabling your antivirus software? I've used Avast for a few years and it never interfered (to my knowledge) with my internet connection.  I went into Avast and looked at the settings.  It has a browser cleanup for Internet Explorer and Chrome.  I still have the problem.  When I tried to connect to Chrome and there was a link to see details of why I couldn't connect, this is what I saw:  DNS_Probe_Finished_No Internet.  I don't know what this means. Thanks. Please disable avast temporarily, and try the following commands in command prmpt: ipconfig /flushdns ipconfig /renew netsh int ip set dns

ipconfig /flushdns 
ipconfig /renew

netsh winsock reset 

netsh int ip set dns

sronal kneadtoknow sronal kneadtoknow sronal How are you connected (wireless or wired), if wireless try connecting over Ethernet to see if that keeps the connection. Let me know problems with windows 8.1 I am connected to a Verizon FIOS wired router.  Two computers are connected and the other devices use the WI-FI in the house.  As I first stated, it is specific to one PC, the main PC that the router is connected to.   Thanks for responding. problems with windows 8.1 Can you go to command prompt: problems with windows 8.1 problems with windows 8.1 1. Hold Windows Key and Press 2. Type cmd and Click OK 3. In the command prompt, type the following commands and then test: netsh winsock reset netsh int ip reset if it still doesn't work, then try clean booting your computer: To do that, hold windows key and press R type msconfig and click ok from the services tab, place check on hide all microsoft services then click  start-up tab, and select disable all  then reboot the computer to test. Thank you.  I tried this and for a little while, I thought it worked.  However, when I looked at my Facebook and some of the pictures didn't load, I tried to refresh the page (this was in Chrome) and some weird configuration of Facebook came up.  Then I closed Chrome and tried to re-open it and it came back "not connected to the internet."  I tried Internet Explorer and the same thing.  I tried my email and it came back with errors.  So I just restarted my PC and got connected again.  But it always connect when I restart.  I don't know what is going on!  I'm not tech savvy, so I'm just seeking help! It seems like as if the internet gets blocked by something after a short while, can you try disabling your antivirus software? I've used Avast for a few years and it never interfered (to my knowledge) with my internet connection.  I went into Avast and looked at the settings.  It has a browser cleanup for Internet Explorer and Chrome.  I still have the problem.  When I tried to connect to Chrome and there was a link to see details of why I couldn't connect, this is what I saw:  DNS_Probe_Finished_No Internet.  I don't know what this means. Thanks.

Please disable avast temporarily, and try the following commands in command prmpt:

ipconfig /flushdns
ipconfig /renew

netsh int ip set dns

I tried your latest suggestion.  Avast is still disabled right now.  Internet Explorer loaded, but Chrome still said can't connect to the internet and the details were the same as I previously reported.  I haven't restarted my computer yet, but I will because I don't want my anti-virus to be off while I'm online.

I'm completely at a lost and very frustrated!  Thank you.

Just to confirm, internet works on Internet Explorer, but not Chrome?

Just to confirm, internet works on Internet Explorer, but not Chrome?

After I performed your last instructions and BEFORE I restarted my computer, I clicked on IE and it opened up to my homepage.  I clicked on Chrome and got the same message, not able to connect to the internet.  The details were the same too.  But after I restarted my computer, both IE and Chrome worked! 

Thanks.  They both always work after I restart!

Please mark as answer so others having same issue can pick up quickly.

Good advice so far... Trying to send this before my internet goes away yet again.

Have Inspiron N7110.  All has bee working fine for a couple years.

Modem  is ok as I can use my Droid to access the internet even when my laptop won't & the ISP has verified that all is good on their end.

Have done all you mention but the connection still fails after a time... Beginning to think the LAN in my laptop is the problem as I've still come up short with .

Anything you may offer to help me understand this & fix is is MUCH appreciated.

Thanks,

MikeH

MikeH again...

If you can leave me a phone # via email & when I can contact someone maybe remote access would help?  I'd be happy to have someone walk through that with me to find what's going on.

Here's the message I get when internet drips:

Server not found

Firefox can't find the server at en.community.dell.com.

    Check the address for typing errors such as ww.example.com instead of www.example.com
    If you are unable to load any pages, check your computer's network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Please mark as answer so others having same issue can pick up quickly.

I will be happy to mark as answered when the issue is fixed.  At this point, the connection is still temporary.  After I'm connected for a period, it disconnects again.  The only way, so far, is to continue to restart.  However, this is quite annoying and not resolved.  If I'm working on something on the web, it all goes away and lost.  Do you have any other suggestions that will work to resolve the issue?  I'm at a complete loss as to what could be the problem!

Thanks.