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50181
Can't connect to the internet
I just reformatted my hard drive, but now my computer can't connect to the internet. I have a broadband modem (not wireless) which doesn't require a password and is showing all green lights, so it looks like my PC isn't recognizing the connection for some reason. Please help.
DELL-Larry R
1.7K Posts
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January 28th, 2009 06:00
When you reformatted, did you reload all the required drivers for the system? If you aren't sure, post your computer model and I'll give you the complete list.
jonheifetz
1 Message
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January 28th, 2009 21:00
Thanks here is my computer model Lattitude D610
LongCat
7 Posts
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January 28th, 2009 22:00
I reloaded the modem drivers from the CD I got with the computer, but it said it was for 56k, and I have broadband. My computer is an XPS. I have two CDs; one Windows disc, and one 56k moden driver disc. Am I missing something? I called the internet company, and they said that there should be a LAN connection under the Network Connections category, but I only have two "1394 Connection's."
DELL-Larry R
1.7K Posts
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January 30th, 2009 09:00
The full list of drivers for the D610, for XP, are:
DELL-Larry R
1.7K Posts
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January 30th, 2009 09:00
You need to install the network adapter drivers to use a broadband connection. The modem driver is for a dial-up modem.
LongCat
7 Posts
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February 2nd, 2009 19:00
Thank you. It's fixed now. I just had to download the drivers from the Dell website and transfer them to my other computer.
marcbar
3 Posts
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March 8th, 2010 15:00
I'm having a similar problem. I just re-installed Windows XP Home on my Latitude D610. Now I cannot connect to the internet either with a Ethernet Cable to my Wireless Router, or through a WiFi connection. I used my Dell original disc for Reinstalling Dell Latitude System Software which also includes Device Drivers, etc. I have an Apple Airport Extreme Router, and a Mac and a Vista machine connect to it also. The D610 used to find the wireless connection without problem. Now it does not find any wireless service, except for Bluetooth (which I don't use with the laptop) and it won't connect to the net directly either. The New Network Connection Wizard only seems to offer connections to a modem. I'd appreciate any help. Thanks!
LongCat
7 Posts
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March 8th, 2010 16:00
It's most likely a driver problem like what I had. I thought I had installed all the required drivers, but I actually hadn't.
marcbar
3 Posts
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March 8th, 2010 16:00
You may be right, but I used my original Dell install disks which should have all the correct drivers I assume. It used to work fine until I re-installed the software.
I can't get on the internet on the Dell even with a ethernet connection, so I can't check the system with Dell.com to download new drivers.