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Re: Cannot connect to internet, but WiFi Network connection seems OK

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As I see this, if there is not a system restore point, then you may havd to uninstall McAfee in ordr to get back online.

 

I am also not sure if you'll need to use the McAfee Removal Tool to remove McAfee or not.

 

 

Rick


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Re: Cannot connect to internet, but WiFi Network connection seems OK

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I'm having the same problems with Internet access despite being connected to wifi. I also have Mcaffee, how do you do the system restore point? My problem started on Saturday morning though, is that significant?
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Re: Cannot connect to internet, but WiFi Network connection seems OK

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Dovahkiin93,

 

Start, all programs, accessories, system tools, system restore. The follow the instructions.

 

 

Rick


#DellRockstar

Welcome to Dell Community!

#DellWorld 2012
#DellWorld 2015
#Dell EMC World 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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Re: Cannot connect to internet, but WiFi Network connection seems OK

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Restoring system to a point at 4 days ago worked, thank you do much!

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Re: Cannot connect to internet, but WiFi Network connection seems OK

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Dovahkiin93,

 

Glad you got it working! emoticon.Yes.title Thanks for posting back.

 

Take care,

 

 

Rick


#DellRockstar

Welcome to Dell Community!

#DellWorld 2012
#DellWorld 2015
#Dell EMC World 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

This is a Dell User Forum. I am a Dell user, just like you are.
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Re: Cannot connect to internet, but WiFi Network connection seems OK

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I have had the same problem with  this. I system restore and it worked but when I reboted later it managed to stop working. I believe it is a critcal patch causing this. How do I stop the system updating and will there be a fix.

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Re: Cannot connect to internet, but WiFi Network connection seems OK

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Apparently it is McAfee, go to there website for fix

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Re: Cannot connect to internet, but WiFi Network connection seems OK

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I uninstalled McAfee and internet access returned.  Reinstalled McAfee and 20 hours later it is still working.  Thanks for the suggestion.  I did not have a restore point, will start doing that now.

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Re: Cannot connect to internet, but WiFi Network connection seems OK

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Thank you! Thank you! Thank you! Internet went out 8/19 and I couldn't figure out what problem was. Computer with wireless connection (and no McAfee Virus protection) connected just fine. I'm no computer tech so I tried new ethernet cable - didn't work. Bought a new wireless adapter but didn't install - got worried. Was ready to call Dell support or pay a comp tech $80 an hour and Google found you!!!  It was/is a McAfee problem and their website has noted and release update. Thank you again!

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