Networking, Internet, & Bluetooth

Last reply by 12-08-2020 Unsolved
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Cannot install dell mobile connect driver in inspiron 3584

Here is the log

[Thu Nov 19 19:20:54 2020] Vendor Software Return Code: 3435973836
[Thu Nov 19 19:20:54 2020] logo.png
[Thu Nov 19 19:20:54 2020] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
[Thu Nov 19 19:20:54 2020] Name of Exit Code:
[Thu Nov 19 19:20:54 2020] (DupAPI::GetReturnCode): *** Unable to find DUP value for:
[Thu Nov 19 19:20:54 2020] Exit Code set to: 1 (0x1)
[Thu Nov 19 19:20:54 2020] Result: FAILURE
[Thu Nov 19 19:20:55 2020] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
[Thu Nov 19 19:20:55 2020] Name of Exit Code:
[Thu Nov 19 19:20:55 2020] (DupAPI::GetReturnCode): *** Unable to find DUP value for:
[Thu Nov 19 19:20:55 2020] Execution terminated at date-time Thu Nov 19 19:20:55 2020
[Thu Nov 19 19:20:55 2020] ######

਍਍[Sun Nov 22 13:22:03 2020] Update Package Execution Started
[Sun Nov 22 13:22:03 2020] Original command line: "E:\softwares\Essential software\Dell-Mobile-Connect-Driver_6YDGY_WIN_3.1_A00 (1).EXE"
[Sun Nov 22 13:22:03 2020] DUP Framework EXE Version: 4.6.2.52
[Sun Nov 22 13:22:03 2020] DUP Release: 6YDGYA00
[Sun Nov 22 13:22:03 2020] Initializing framework...
[Sun Nov 22 13:22:03 2020] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client
[Sun Nov 22 13:22:03 2020] logo.png
[Sun Nov 22 13:22:04 2020] User Command: attended
[Sun Nov 22 13:22:04 2020] DUP Capabilities Value: 2097151 (0x1FFFFF)
[Sun Nov 22 13:22:04 2020] DUP Vendor Software Version: 3.1
[Sun Nov 22 13:22:04 2020] Local System/Model Compatible with this Package? Yes
[Sun Nov 22 13:22:05 2020] Local System OS Version: 10.0.0.0
[Sun Nov 22 13:22:05 2020] OS Compatible with this Package? Yes
[Sun Nov 22 13:22:05 2020] Local System OS Language: EN
[Sun Nov 22 13:22:05 2020] Language Compatible with this Package? Yes
[Sun Nov 22 13:22:05 2020] Identified Behavior : attended
[Sun Nov 22 13:22:05 2020] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\bb256111-624e-4807-af01-6beb8a8bce99\miniunz.exe
[Sun Nov 22 13:22:05 2020] Extraction-arguments: -x "E:\softwares\Essential software\Dell-Mobile-Connect-Driver_6YDGY_WIN_3.1_A00 (1).EXE" -o -d c:\PROGRA~3\dell\drivers\bb256111-624e-4807-af01-6beb8a8bce99
[Sun Nov 22 13:22:07 2020] Extraction-GetExitCode: 0
[Sun Nov 22 13:22:07 2020] Temporary payload log file name: C:\ProgramData\dell\drivers\bb256111-624e-4807-af01-6beb8a8bce99\DUP141D.tmp
[Sun Nov 22 13:22:07 2020] payloadExe: DellMobileConnectDriversSetup_9518.exe
[Sun Nov 22 13:22:07 2020] payloadArgs: /s "/v/qb /Lvoicewarmupx c:\windows\temp\DMCMsi.log /norestart REBOOT=ReallySuppress LOGFOLDER=c:\windows\temp" /log
[Sun Nov 22 13:22:07 2020] payloadDir: C:\ProgramData\dell\drivers\bb256111-624e-4807-af01-6beb8a8bce99
[Sun Nov 22 13:22:07 2020] MUP Spec version is less than 3 or Not a DCH Package.
[Sun Nov 22 13:22:07 2020] Legacy installation is selected. Calling Vendor Installer...
[Sun Nov 22 13:22:08 2020] Appending Vendor Software Log.
[Sun Nov 22 13:22:08 2020]
--- Start of Vendor Software Log ---

 

My laptop is installed with windows 10 with recent 20H2 update. I am not able to receive calls and mirror my android phone. Moreover, unable to install driver for Dell Mobile Connect. Please help someone.

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