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Zizu
1 Copper

Cant connect to Wired or Wireless network

My laptop is the E6420 and I cant connect to the Internet, the little wireless icon doesnt even show up in the taskbar. tried to set up a new network, didnt work, it says the modem's been removed. but no other info.Any ideas or is the problem too vague?

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2 Replies
simpswr
4 Germanium

Re: Cant connect to Wired or Wireless network

Has this notebook ever connected to a network? . . In Device Manager, are there errors reported for network adaptors or anything reported as "Unknown"

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Moderator
Moderator

Re: Cant connect to Wired or Wireless network

Zizu,

 

Can you try running the Finding System Information Tool (preferred)Or hit the Windows Key and the R keys at the same time. Type

systeminfo.txt REMOVE THE PRODUCT ID and post the rest of the information back here.

or an ipconfig /all log and maybe it will reveal something.

 

 

Rick

#DellRockstar

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Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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