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bkivit
Copper

Connection and reboot problem

For along time now I have a connection problem for the internet. I tried several Forums and updates but nothing seems to be working (Dell Dimension 9100)

The error

Tijd van laatste controle: 10/04/08 12:43:26

WinSock-controle

Status van WinSock

 

info

Alle vermeldingen voor basisserviceproviders zijn aanwezig in de Winsock-catalogus.

info

De providerketens van de Winsock-service zijn geldig.

error

De provider met vermelding MSAFD Tcpip [TCP/IP] kan geen eenvoudige loopback-communicatie uitvoeren. Fout 10061.

error

De provider met vermelding MSAFD Tcpip [UDP/IP] kan geen eenvoudige loopback-communicatie uitvoeren. Fout -1.

error

De provider met vermelding RSVP UDP Service Provider kan geen eenvoudige loopback-communicatie uitvoeren. Fout -1.

error

De provider met vermelding RSVP TCP Service Provider kan geen eenvoudige loopback-communicatie uitvoeren. Fout 10061.

error

Er is een verbindingsprobleem met een geïnstalleerde LSP.

action

Automatische reparatie: WinSock-catalogus opnieuw instellen

action

Uitvoeren voltooid: netsh winsock reset catalog

info

Opnieuw opstarten van het systeem is vereist

 

Controle van netwerkadapter

Detectie van netwerklocatie

 

info

Internetverbinding thuis gebruiken

 

Identificatie van netwerkadapter

 

info

Netwerkverbinding: naam=LAN-verbinding 3, apparaat=Intel(R) PRO/100 VE Network Connection, mediatype=LAN, submediatype=LAN

info

Ethernet-verbinding geselecteerd

 

Status van netwerkadapter

 

info

Status van netwerkverbinding: Verbonden

 

Controle van HTTP, HTTPS en FTP

HTTP-, HTTPS- en FTP-verbindingsmogelijkheden

 

Warn

HTTP: fout 12007 tijdens verbinding maken met www.microsoft.com: The server name or address could not be resolved

Warn

FTP (passief): fout 12007 tijdens verbinding maken met ftp.microsoft.com: The server name or address could not be resolved

Warn

HTTPS: fout 12007 tijdens verbinding maken met www.microsoft.com: The server name or address could not be resolved

Warn

HTTP: fout 12007 tijdens verbinding maken met www.hotmail.com: The server name or address could not be resolved

Warn

HTTPS: fout 12007 tijdens verbinding maken met www.passport.net: The server name or address could not be resolved

Warn

FTP (actief): fout 12007 tijdens verbinding maken met ftp.microsoft.com: The server name or address could not be resolved

Error

Kan geen HTTP-verbinding maken.

Error

Kan geen HTTPS-verbinding maken.

Error

Kan geen FTP-verbinding maken.

My last hope is to reinstall the computer but the CTRL F11 option the is shown by the onlinehelp service doesn´t work. Is there someone how can help my by doing this.

I didn´t got an reinstall disk by delevery so I can´t do it that way either.

 

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3 Replies
Moderator
Moderator

Re: Connection and reboot problem

kivit,

 

First try running WinSock XP Fix and see if this helps you to connect.

 

Have you scanned for Malware? Download Malwarebytes Anti-Malware update it and do a quick scan. Please post back if it finds anything.

 

Please make copies of files and folders that you cannot afford to lose.

 

To get a backup disk of your operating system, you'll need to contact the tech support in your country. If you're the origional owner and live in the United States, then you can click bbelow my signature to request a backup set of disks.

 

Restoring Your Computer´s Software to the Factory Settings using the factory image.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

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bkivit
Copper

Re: Connection and reboot problem

Rick,

Thanx for your support so far. I tried WinSock XP Fix at an earlier stage but did not produce the desired result.

So please be so kind to look at the logfile wich is produced after scanned for Malware.

Malwarebytes' Anti-Malware 1.40
Database versie: 2551
Windows 5.1.2600 Service Pack 3

23-8-2009 9:26:03
mbam-log-2009-08-23 (09-25-59).txt

Scan type: Snelle Scan
Objecten gescand: 110109
Verstreken tijd: 5 minute(s), 45 second(s)

Geheugenprocessen geïnfecteerd: 0
Geheugenmodulen geïnfecteerd: 0
Registersleutels geïnfecteerd: 15
Registerwaarden geïnfecteerd: 2
Registerdata bestanden geïnfecteerd: 0
Mappen geïnfecteerd: 6
Bestanden geïnfecteerd: 14

Geheugenprocessen geïnfecteerd:
(Geen kwaadaardige items gevonden)

Geheugenmodulen geïnfecteerd:
(Geen kwaadaardige items gevonden)

Registersleutels geïnfecteerd:
HKEY_CLASSES_ROOT\mysearchtoolbar.settingsplugin (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\TypeLib\{014da6c0-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{014da6ca-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{014da6cc-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{014da6c1-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{014da6c1-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{014da6c1-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{014da6c9-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{014da6c9-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{014da6cb-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{014da6cb-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{fac94900-96d9-47fa-ba33-7ef1bbfbbcec} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\mysearchtoolbar.settingsplugin.1 (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\My Search Uninstall (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\MySearch (Adware.MyWebSearch) -> No action taken.

Registerwaarden geïnfecteerd:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{014da6c9-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{014da6c9-189f-421a-88cd-07cfe51cff10} (Adware.MyWebSearch) -> No action taken.

Registerdata bestanden geïnfecteerd:
(Geen kwaadaardige items gevonden)

Mappen geïnfecteerd:
C:\Program Files\MySearch (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\1.bin (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\Cache (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\History (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\Settings (Adware.MyWebSearch) -> No action taken.

Bestanden geïnfecteerd:
C:\Program Files\MySearch\bar\1.bin\S4BAR.DLL (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\1.bin\NPMYSRCH.DLL (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\1.bin\S4FFXTBR.JAR (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\1.bin\S4FFXTBR.MANIFEST (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\1.bin\S4NTSTBR.JAR (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\1.bin\S4NTSTBR.MANIFEST (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\1.bin\S4PLUGIN.DLL (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\Cache\001574AD (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\Cache\001576A1 (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\Cache\0015779B.bmp (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\Cache\0015847B.bmp (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\Cache\files.ini (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\History\search2 (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MySearch\bar\Settings\prevcfg2.htm (Adware.MyWebSearch) -> No action taken.

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Moderator
Moderator

Re: Connection and reboot problem

bkivit,

 

From translating your logfile, your computer is infected. After you scanned with Malwarebytes, You're given the selection above the exit button to remove the selected items. Please run Malwarebytes, again and

 

MySearch toolbar is Malware and you also have a  Trojan.Vundo caused because of MyWebSearch. Go to DELL Malware Removal Forum, read the top post by bugbatter and follow the instructions. They are better trained to help you there.

 

To make things easier, I was going to Google Translate and translating your text from Dutch to English.

 

Rick

 

  Translation: Dutch » English        

Malwarebytes' Anti-Malware 1.40
Database Version: 2551
Windows 5.1.2600 Service Pack 3

23-8-2009 9:26:03
mbam-log-2009-08-23 (09-25-59). txt

Scan type: Quick Scan
Objects scanned: 110,109
Time elapsed: 5 minute (s), 45 second (s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 6
Files Infected: 14

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT \ mysearchtoolbar.settingsplugin (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT \ CLSID \ (014da6c0-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT \ Interface \ (014da6ca-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT \ Interface \ (014da6cc-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT \ CLSID \ (014da6c1-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ WINDOWS \ CurrentVersion \ Ext \ Stats \ (014da6c1-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Explorer \ Browser Helper Objects \ (014da6c1-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT \ CLSID \ (014da6c9-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Ext \ Stats \ (014da6c9-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT \ CLSID \ (014da6cb-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Ext \ PreApproved \ (014da6cb-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT \ CLSID \ (fac94900-96d9-47fa-ba33-7ef1bbfbbcec) (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT \ mysearchtoolbar.settingsplugin.1 (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Uninstall \ My Search Uninstall (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE \ SOFTWARE \ MySearch (Trojan.Vundo) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Internet Explorer \ Toolbar \ (014da6c9-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Internet Explorer \ Toolbar \ WebBrowser \ (014da6c9-189f-421a-88cd-07cfe51cff10) (Trojan.Vundo) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C: \ Program Files \ MySearch (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ 1.bin (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ Cache (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ History (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ Settings (Trojan.Vundo) -> No action taken.

Files Infected:
C: \ Program Files \ MySearch \ bar \ 1.bin \ S4BAR.DLL (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ 1.bin \ NPMYSRCH.DLL (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ 1.bin \ S4FFXTBR.JAR (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ 1.bin \ S4FFXTBR.MANIFEST (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ 1.bin \ S4NTSTBR.JAR (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ 1.bin \ S4NTSTBR.MANIFEST (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ 1.bin \ S4PLUGIN.DLL (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ Cache \ 001574AD (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ Cache \ 001576A1 (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ Cache \ 0015779B.bmp (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ Cache \ 0015847B.bmp (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ Cache \ files.ini (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ History \ search2 (Trojan.Vundo) -> No action taken.
C: \ Program Files \ MySearch \ bar \ Settings \ prevcfg2.htm (Trojan.Vundo) -> No action taken.

 

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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