redfish21
1 Copper

DELL WIRELESS LAPTOPS DO NOT RECEIVE SIGNAL FROM VERIZON DSL?

I have 2 dell laptops an older d610 w/wireless card and new xps m1530,neither laptops will work on my dsl router unless i use a usb wireless adapter,dell tech's can not fix it and have seen people with similar problems and had to buy usb wlan adapter,   Anyone have a clue to why dell's system wont work?any other laptop goes straight to internet !!thanks

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1 Reply
8 Krypton

Re: DELL WIRELESS LAPTOPS DO NOT RECEIVE SIGNAL FROM VERIZON DSL?

What is your DSL equipment?  In some areas the Westell 327W is popular with Verizon.  There is a certain revision of this hardware that is incompatible with Dell's wireless adapters.  After all this time I find it difficult to believe that any of it is still being used, but just in case, you should read this:  Cannot Establish Link to Westell Versalink.  Make sure you read the entire thing as this problem only affects a specific revision of the Westell 327W that is equipped with a certain revision of the firmware.  If your configuration is different in any respect at all, I'm afraid you will need to continue your search for a solution.

Best of luck to you.

Dell Forum member since 2005

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