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July 22nd, 2014 13:00

Dell 1502 wireless card driver won't install on my Alienware X51, tried almost everything!

After a clean install of Windows 7-64 bit on my Alienware X51 R1 system and installing the drivers so far in the correct order, I can't install the driver for the wireless b/g/n card which is the WLAN1502_Setup_ZPE driver. I keep getting the message which is something alongthe lines of "The installer can not run on this platform." Everything worked perfectly before the clean install, I am fairly experienced with computers and this seems bizarre especially after the same wifi card is in there and all drivers have been installed in exactly the correct order? I have tried manual installation of the driver rough device manager yet this drives the same results, and Device Manager the wireless card is clearly showing as unrecognisable?

7 Technologist

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16K Posts

July 23rd, 2014 00:00

Does it display in the device manager as a network controller? Is the hardware ID?

pci\ven_168c&dev_002b
pci\ven_168c&dev_002b&subsys_02041028

See here:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/

6 Posts

July 23rd, 2014 17:00

I have checked the hardware ID after correctly following the link you gave me and  it says in the value box within the "Hardware ID" tab of the device properties:

  • PCI\VEN_168C&DEV_0032&SUBSYS_02081028&REV_01
  • PCI\VEN_168C&DEV_0032&SUBSYS_02081028
  • PCI\VEN_168C&DEV_0032&CC_028000
  • PCI\VEN_168C&DEV_0032&CC_0280

In device manager the wifi card is listed under "Other devices" as "Network Controller" with a yellow symbol that shows an exclamation mark next to it. 

7 Technologist

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16K Posts

July 23rd, 2014 18:00

That's a Dell Wireless 1506 card...

Dell Wireless 1506

Hardware IDs:

PCI\VEN_168C&DEV_0032

PCI\VEN_168C&DEV_0032&SUBSYS_02081028

Vendor: Atheros

Driver 7×86, 7×64: 
http://ftp.dell.com/FOLDER01409708M/1/Network_Driver_KW8PM_WN_9.2.5.517_A02.EXE 9.2.5.517 Driver 8.1×86, 8.1×64: 
http://ftp.dell.com/FOLDER01735848M/2/DW1506_Win8.1_A00_Setup-RYG3F_ZPE.exe 10.0.0.260
Unofficial Czech Atheros Driver Website

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