Nina72
1 Copper

Dell 725 printer & Windows 7 Incompatability

I purchased a laptop with Windows 7 Delux (64) and it doesn't appear to be compatable with the Windows 7 patch on this site for my Dell 725 printer.  I have been unable to link my laptop to my printer using this driver no matter what I do.  Does anyone know if there is a compatability problem or if there is something I'm missing?  I was able to link my Vista laptop to it with no problemusing the XP software on the site so it appears to be a 7 problem. 

Thanks!`

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PudgyOne
6 Indium

Re: Dell 725 printer & Windows 7 Incompatability

Nina72,

 

Try following the instructions located at...

 

725 Color Inkjet Printer owners thread

 

Try installing the Vista drivers in the compatibility mode

 

Let me know what happens.

 

 

Rick

#DellRockstar

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Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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Nina72
1 Copper

Re: Dell 725 printer & Windows 7 Incompatability

Hi,

Thank you for the info but I'm still a little confused.  I got as far as deleting the printer & downloading the driver that you said to click on for Vista but I don't understand "download in the compatability mode" or to find the setup.exe & that instruction.  Where do I find those things?

Thanks!

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PudgyOne
6 Indium

Re: Dell 725 printer & Windows 7 Incompatability

Nina72,

 

What you need to do is right click on the drivers, left click properties.

You'll then click on compatibility mode. You'll see a screen like this.

You'll select Vista SP2, click apply, then ok. The right click on the drivers, left click run as administrator and follow the instructions.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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