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May 25th, 2013 13:00

Dell Inspiron is connected to wireless printer but MS Windows says Printer Installation Failed!

All had been working and my wife with her Mac has no probelm. I have tried deleting the printer and reinstalling. A ballon on the bottom bar: Your device is ready to use. and in another baloon in the middle of the screen: the printer installation failed. Word etc sees no printer.

Suggestions please. maybe I need an upgrade in Windows.

Thanks B B

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30.3K Posts

May 25th, 2013 13:00

BruceBC,

 

Printer is connected wireless to your network?

 

Make and model of your computer and operating system? 32-bit 0r 64-bit? Was the opertaing system recently installed/reinstalled?

 

What virus program and firewall are you using?

 

Trying to use the wireless adapter on the printer, correct?

 

 

Rick

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