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Dell Latitude E5450: ethernet/LAN port not working


I have a problem with my laptop a Dell Latitude E5450. Last week after removing McAfee and trying to re-install Panda my internet would not come on through the ethernet cable.  The wireless is working properly. I tried troubleshooting at times it said there was nothing wrong and others they said the cable was not plugged in but it was.  At that time the LEDs by the port were lighting.

I tried updating this morning but there's no wireless where i am at and now the LEDs are not lighting nor am I getting any LAN connection. Can anyone let me know what to do? Could this be a software issue or is it a hardware issue?

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