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Dell Wireless 1397 WLAN mini-card- speed problem
Hello. I've 50mb/s net but on my laptop it works max 25mb/s. Im sure this is not the fault of the router cuz on other laptops internet works with full speed.
My laptop dell inspiron 1564.
Thanks in advance
Arni8787
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March 29th, 2013 12:00
I have the latest drivers from the dell (Dell Wireless WLAN 1397 Half MiniCard (4312bg), Wireless WLAN 1510 Half MiniCard (4322), v.5.30.21.0 (Driver); 5.30.19.0 (Application) -1/7/2010 , A01 and Dell Inspiron 1564 System BIOS, A13 -4/6/2011) but it stil doesnt works :( Dont u think that those drivers are qutie old??
DELL-Manshu S
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March 29th, 2013 12:00
Hi Arni8787,
Welcome to the Community.
I would suggest you to update the BIOS and the driver of the wireless card. Please click the link mentioned below which will take you to the drivers website:
http://dell.to/QjjZDA
Enter the Service Tag of the computer and choose the Operating System installed on the computer. Please update the latest version of BIOS available.
NOTE: Ensure that the battery is more than 30% charged and the adapter is connected during the bios update process.
Thanks & Regards
Manshu S
#iworkfordell
DELL-Manshu S
2.2K Posts
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April 1st, 2013 11:00
Hi Arni8787,
Thank you for the reply.
Please provide the following details:
1. Wireless Card on the system
2. Has it worked on 50 mb/s before?
3. Did you try disabling the firewall or any application that may affect the internet speed?
Also, I would suggest you to perform component test on Network Card. Please click the link mentioned below for Dell PC Diagnostics:
http://dell.to/We70YO
Thanks & Regards
Manshu S
#iworkfordell
PudgyOne
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April 1st, 2013 11:00
Arni8787,
Please continue with DELL-Manshu S
My suggestion is...
Start, control panel, device manager, network adapters, Dell Wireless 1397 WLAN Half Mini Card, advanced. Change the Antenna Diversity from Auto to Aux.
Rick
Arni8787
4 Posts
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April 1st, 2013 13:00
I'll have access to my laptop and the Internet on Sunday, then I will give you the answer :)
Thanks for your help.
Arni
Arni8787
4 Posts
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April 10th, 2013 13:00
Hi
RockSt☆r-Rick K :
- I have changed on aux but it doesnt help :(
DELL-Manshu S:
1)-Dell Wireless 1397 WLAN Mini-Card
-Realtek PCIe FE Family Controller
2)no
3)yes i turn off firewall -still the same situation and i doubt if i have any aplications with may effect on internet speed.
I dont know why but diagnostics doesnt work ( Download interrupted - Please try again)
I count on your help
Thank you and regards.