I lived 1+year with Windows 8 without any hope to have the Bluetooth in my Inspiron N7010 running, so I swoitched to using a cord mouse.
Meanwhile I upgraded to Windows 8.1, and a week later my cord mouse got broken, so I wanted to get back to my Bluetooth mouse.
To my surprise, when I turned the mouse on, Windows 8.1 caught it right away, and it started working! Only the mouse wheel and middle click weren't working.
To my further surprise, the Windows 8.1 control panel and PC Settings charm did not have anyhting to manipulate Bluetooth, as if Bluetooth driver was not present at all to the system. No option to turn Bluetooth on/off, nor to add a Bluetooth device.
While playing with Windows mouse setting, at some point it lost the Bluetooth mouse. Totally.
I went to Dell Inspiron N7010 support page and downloaded the Dell Wireless 365 Bluetooth driver (dirver only, not the driver+software pack), but the Setup.exe didn't want to run because of compatibility issues. In the past, I had resolved a similar WiFi driver installer problem simply by right clicking Setup.exe, Properties, and turning on Compatibility mode for Windows 7. So now I tried the same trick with the bluetooth driver. Unfortunately it didn't help. The installer always said there are compatibility issues.
Then I entered the driver's subfolder Win64, and tried the same compatibility mode for the setup.exe in there. It didn't work out neither.
Then I spotted Inst.exe, and I simply run it. Without any compatibility things. It run smoothly, without any errors. Then I restarted and found all Windows settings for Bluetooth are now available. So I got the option to find Bluetooth devices. It discovered the mouse, and I successfully paired with it.
So I believe it might work for other Inspiron laptops with the same Dell Wireless 365 Bluetooth device.
Wish you success!
Reply by mahmudmaku
broadcom and other bluetooth softwares and also driver detection process not work in xps and xps studio and some inspiron laptops for who upgrades their notebooks to new windows 8.1 os.
i changed some line as below (bold italic lines) in R226750 in win7 folder both (32bit and 64bit) setup configuration file and setup proccess became ok and my bluetooth driver after 3 month straggle installed:
DiskSpace=8000 ;DiskSpace requirement in KB
[SupportOSMsi11] ;Supported platforms for MSI 1.1
[SupportOSMsi12] ;Supported platforms for MSI 1.2
[SupportOS] ;Supported platforms for MSI 2.0
[SupportOSMsi30] ;Supported platforms for MSI 3.0
i hope your notebook problem will solve after do this
As its a Broadcom adapter, it should also be supported with the Broadcom Bluetooth Update:
It has to show up and be turned on for the update to work. Any ideas?
Power down the system and press F2 at the Dell BIOS screen when powering up to enter the BIOS setup. Disable Bluetooth in the BIOS setup and then load Windows 8.1, give Windows 8.1 some time to load and then power down. Then re-enable it in the BIOS setup and let Windows 8.1 load. Hopefully it should then display as new hardware. Sometimes issues like this happen when "upgrading" an OS which is why I always recommend "clean installation".
Note not all variants of the model will have a Bluetooth module. It was usually an optional upgrade.