Places to look to see if your Connection is enabled
Did you recently install/reinstall the operating system since it was first started?
What virus program and firewall are you using?
Is your system under warranty?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015