hi i need help. i have a dell xps system desktop and my video card went out. i just bought a new one and put it in.before i put it in my internet connection worked fine.right after i turned it on it wont work at all i tried checking the cable its fine. the light turns red/orange when i plug it in. i tried resetting the modem.any other ideas?please help.
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It could have came out of the slot a little bit and is not getting a good connection when you added the video card. Try reseating the network card back into the slot.
Which XPS system do you have? Is the network card built onto the motherboard or not? If it is a card that fits into a slot like your video card try reseatting it. If it is built onto the motherboard we need to look at something else.