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Dock D6000 not recognized

Hi, I have a Dell Dock Station D6000 for almost a year.

Suddenly stop working and my notebook doesn't recognize any device connected to de dock (Audio, HDMI monitor 1, DP monitor 2).

I try reinstalling drivers, upgrading firmware, using USB-C, USB-B, and another notebook with no luck.

in device Manager, I' m not seeing any DisplayLink under USB. I just got 3 new Generic USB ports when I plug de dock. It' like the displayLink chip is not working

the lights turn white when I plug the dock to my notebook

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