Hi all, Im attempting to update my wireless drivers on a dell 9400.
I've downloaded the latest version, when I run the installation it crashes and I get the error "Dell system informaion module has encountered a problem." and the installer closes, then I get an error from the setup.exe saying "Error. This installer does not support installation on this computer"
Am I missing something, can this be rectified?
Thank you
As volcano11 implied, to help you, more information is needed.
There are at least three (if not more?) different WLAN options available for the 9400/E1705:
Intel PRO/Wireless 3945
Dell 1390 (could have that part number wrong, it's a 1300 or 1400 series number), it's Broadcom-based
Dell 1500 (don't recall which chipset, it's the Draft-N option.)
Which one do you have? (If your machine is labeled Centrino Duo, it's the Intel 3945. If it's not labeled Centrino but simply Core Duo or Core 2 Duo, it will not be the 3945 but could be anything else.)
Did you download the drivers from the Dell site or the Intel site. I suggest downloading from the Intel site, as the driver installation files will not check which Dell model you have, but will check for the correct card.
Did you download the drivers from the Dell site or the Intel site. I suggest downloading from the Intel site, as the driver installation files will not check which Dell model you have, but will check for the correct card.
Steve
Also, the Dell is often slow about propagating new Intel driver releases (actually, new driver releases from any manufacturer).
That's why I typically get drivers directly from the peripheral manufacturer. (Intel for my wireless, etc.) NVidia is an unusual exception, since you need to get modified drivers from www.laptopvideo2go.com or a similar place, but those sources are FAR faster than Dell as far as propagating NVidia releases. :)
To the original poster - glad the Intel drivers worked for you. :)
Just to note: I got the same error for installing the new drivers (v10.5.1.0) on this D420, however the exact Dell download (R138747) installs on another D420 (same model/same NIC/ordered from same lot). what's up with that? I will look at getting the drivers from Intel site, however I am still wondering why it would fail on exact same model. ??
volcano11
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28K Posts
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December 19th, 2006 03:00
Entropy42
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December 19th, 2006 14:00
As volcano11 implied, to help you, more information is needed.
There are at least three (if not more?) different WLAN options available for the 9400/E1705:
Intel PRO/Wireless 3945
Dell 1390 (could have that part number wrong, it's a 1300 or 1400 series number), it's Broadcom-based
Dell 1500 (don't recall which chipset, it's the Draft-N option.)
Which one do you have? (If your machine is labeled Centrino Duo, it's the Intel 3945. If it's not labeled Centrino but simply Core Duo or Core 2 Duo, it will not be the 3945 but could be anything else.)
BassTeQ
4 Posts
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December 19th, 2006 20:00
volcano11
2 Intern
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28K Posts
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December 19th, 2006 22:00
BassTeQ
4 Posts
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December 19th, 2006 23:00
BassTeQ
4 Posts
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December 20th, 2006 02:00
Entropy42
529 Posts
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December 20th, 2006 13:00
Also, the Dell is often slow about propagating new Intel driver releases (actually, new driver releases from any manufacturer).
That's why I typically get drivers directly from the peripheral manufacturer. (Intel for my wireless, etc.) NVidia is an unusual exception, since you need to get modified drivers from www.laptopvideo2go.com or a similar place, but those sources are FAR faster than Dell as far as propagating NVidia releases. :)
To the original poster - glad the Intel drivers worked for you. :)
rm303
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February 28th, 2007 13:00