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Shahrukh504
1 Copper

Having issue with webcam and bluetooth on inspiron 15r N5110.

Please help me guys i have issue with my webcam and bluetooth i have installed a fresh copy of windows 7 on it after that i have installed all driver from cd in right order which came with laptop. i have installed dell webcam central it shows no supported webcam found.

i have seen in forums and on other sites that installing fresh copy of windows 7 installs webcam drivers itself.

and problem with bluetooth is when i active wireless from wireless switch a window pops up showing usb not recognized i think that is only the problem but why i have installed chipset drivers also.

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6 Replies
Dell-Rajesh R
4 Ruthenium

Re: Having issue with webcam and bluetooth on inspiron 15r N5110.

Hi Shahrukh504,

I would recommend, installing the chipset drivers on the computer and webcam drivers as well.

Chipset :http://dell.to/QHpdvi

Webcam : http://bit.ly/i8RkJO 

Also, run diagnostics on the computer. Below link would help you to run diagnostics on the computer:

http://dell.to/U4rPVx 

From the above link select “Component” and select Camera and run diagnostics.

Kindly private message me the service tag of the computer, so that I can check for the correct drivers.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Awaiting your response!

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
If a post answers your question, please click "
Yes".

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Shahrukh504
1 Copper

Re: Having issue with webcam and bluetooth on inspiron 15r N5110.

i have installed chipset and webcam drivers you gave before only but no success

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Shahrukh504
1 Copper

Re: Having issue with webcam and bluetooth on inspiron 15r N5110.

and when i try to run diagnostic on the computer there was an error occurred "A diagnostic category was specified and the applicable device does not exist.."

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Shahrukh504
1 Copper

Re: Having issue with webcam and bluetooth on inspiron 15r N5110.

This is my details

Host Name:                 FIROZ-PC

OS Name:                   Microsoft Windows 7 Home Premium

OS Version:                6.1.7601 Service Pack 1 Build 7601

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Standalone Workstation

OS Build Type:             Multiprocessor Free

Original Install Date:     30-12-2012, 00:46:22

System Boot Time:          30-12-2012, 13:46:46

System Manufacturer:       Dell Inc.

System Model:              Inspiron N5110

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

                          [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2301 Mhz

BIOS Version:              Dell Inc. A11, 03-08-2012

Windows Directory:         C:\Windows

System Directory:          C:\Windows\system32

Boot Device:               \Device\HarddiskVolume2

System Locale:             4009

Input Locale:              en-us;English (United States)

Time Zone:                 (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi

Total Physical Memory:     6,051 MB

Available Physical Memory: 4,572 MB

Virtual Memory: Max Size:  12,101 MB

Virtual Memory: Available: 9,458 MB

Virtual Memory: In Use:    2,643 MB

Page File Location(s):     C:\pagefile.sys

Domain:                    WORKGROUP

Logon Server:              \\FIROZ-PC

Hotfix(s):                 2 Hotfix(s) Installed.

                          [01]: KB2534111

                          [02]: KB976902

Network Card(s):           4 NIC(s) Installed.

                          [01]: Intel(R) Centrino(R) Wireless-N 1030

                                Connection Name: Wireless Network Connection

                                Status:          Media disconnected

                          [02]: Realtek PCIe FE Family Controller

                                Connection Name: Local Area Connection

                                Status:          Media disconnected

                          [03]: Microsoft Virtual WiFi Miniport Adapter

                                Connection Name: Wireless Network Connection 2

                                Status:          Media disconnected

                          [04]: Microsoft Virtual WiFi Miniport Adapter

                                Connection Name: Wireless Network Connection 3

                                Status:          Media disconnected

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PudgyOne
6 Indium

Re: Having issue with webcam and bluetooth on inspiron 15r N5110.

Shahrukh504,

 

Did you install the Dell System Software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

 

Start with the Dell System Software, then chipset drivers and follow the list.

 

Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

You can try this file, also known as Dell Webcam Central.

Create a new unrestricted user account and try the webcam. Did the webcam work?

If yes, log out and log back in to your account and try the webcam. Did the webcam work?

If no, then the webcam became detached from the motherboard, usually near the webcam

Is your computer is under warranty?





Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

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#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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Shahrukh504
1 Copper

Re: Having issue with webcam and bluetooth on inspiron 15r N5110.

My laptop is not in warranty and as I said earlier I installed in right orders and all drivers which came with cd with my laptop.

Stated earlier installed webcam central also.

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