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brilliantmojo
1 Copper

I need driver help

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Here are my computer info:

Here are the drivers i'm missing:

I'm new at this and just re installed the OS. I cant find the drivers anywhere, so if you don't mind can you help me out. I already tried this page to find the network driver and it didn't work.

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4 Solutions

Accepted Solutions
Philip_Yip
6 Indium

RE: I need driver help

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I'm not sure why no-ones replied to this but if you are still having difficulties, please provide the hardware IDs:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-...

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

RE: I need driver help

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That's the hardware Ids for your hard drive and not the network controller.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

RE: I need driver help

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Okay that's the Dell Wireless 1501 Card and Intel Management Engine Interface. Drivers wise if you haven't done so already, you should install the following.

BIOS:

http://downloads.dell.com/bios/N5010A15.EXE

See here for details in updating the BIOS:

http://dellwindowsreinstallationguide.com/updating-the-bios/

WSUS Offline Update:

http://dellwindowsreinstallationguide.com/wsus-offline-update/

Dell System Software:

http://ftp.dell.com/FOLDER88677M/8/Dell_System-Software_A03_R282538.exe

Intel Chipset Device Software:

http://downloads.dell.com/chipset/R257260.exe

Intel Management Engine Interface:

http://downloads.dell.com/chipset/R283061.exe

Realtek Card Reader:

http://downloads.dell.com/chipset/R294101.exe

Intel TurboBoost Technology:

http://downloads.dell.com/chipset/R257298.exe

Intel Rapid Storage Technology:

http://downloads.dell.com/SATA/R273110.exeRealtek Ethernet:

http://downloads.dell.com/network/R257291.exe

Dell Wireless 1501:

http://downloads.dell.com/audio/R280657.exe

Touchpad:

http://downloads.dell.com/input/R257288.exe

Intel Video:

http://downloads.dell.com/video/R285472.exe

AMD Video:

http://downloads.dell.com/video/R272410.exeAudio:

http://ftp.dell.com/network/R302627.exe

Dell Quickset:

http://downloads.dell.com/app/R257296.exe

Ensure that the drivers extract and install and not only extract. An example is given in this video:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-...

Dell Webcam Central should be obtainable in My Dell Downloads, see here for details:

http://dellwindowsreinstallationguide.com/registering-with-my-dell-downloads/

I usually don't install any other preinstalled software from My Dell Downloads especially McAfee which will ruin the performance of your system.

Finally once Windows is setup and everythings working correctly install the latest version of Dell Backup and Recovery - see here for details:

http://dellwindowsreinstallationguide.com/dell-backup-and-recovery/

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

RE: I need driver help

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Your BIOS version is already at the latest revision so don't worry about the error message. The driver for the Dell Wireless 1501 hasn't installed correctly. Retry installing the driver I mentioned above. If it doesn't work try the older version here:

http://downloads.dell.com/FOLDER87841M/2/R258276.exe

Install Dell Backup and Recovery only when the system is working 100 %.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
9 Replies
Philip_Yip
6 Indium

RE: I need driver help

Jump to solution

I'm not sure why no-ones replied to this but if you are still having difficulties, please provide the hardware IDs:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-...

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
brilliantmojo
1 Copper

RE: I need driver help

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Thank you, I have tried everything and am still having difficulties. Your a good man!

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Philip_Yip
6 Indium

RE: I need driver help

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That's the hardware Ids for your hard drive and not the network controller.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
brilliantmojo
1 Copper

RE: I need driver help

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This first image is of the missing Network Controller driver:

This image is of the missing PCI Simple Communications Controller driver:

Again, I couldn't even exaggerate how much I appreciate your help. emoticon.Smile.title

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Philip_Yip
6 Indium

RE: I need driver help

Jump to solution

Okay that's the Dell Wireless 1501 Card and Intel Management Engine Interface. Drivers wise if you haven't done so already, you should install the following.

BIOS:

http://downloads.dell.com/bios/N5010A15.EXE

See here for details in updating the BIOS:

http://dellwindowsreinstallationguide.com/updating-the-bios/

WSUS Offline Update:

http://dellwindowsreinstallationguide.com/wsus-offline-update/

Dell System Software:

http://ftp.dell.com/FOLDER88677M/8/Dell_System-Software_A03_R282538.exe

Intel Chipset Device Software:

http://downloads.dell.com/chipset/R257260.exe

Intel Management Engine Interface:

http://downloads.dell.com/chipset/R283061.exe

Realtek Card Reader:

http://downloads.dell.com/chipset/R294101.exe

Intel TurboBoost Technology:

http://downloads.dell.com/chipset/R257298.exe

Intel Rapid Storage Technology:

http://downloads.dell.com/SATA/R273110.exeRealtek Ethernet:

http://downloads.dell.com/network/R257291.exe

Dell Wireless 1501:

http://downloads.dell.com/audio/R280657.exe

Touchpad:

http://downloads.dell.com/input/R257288.exe

Intel Video:

http://downloads.dell.com/video/R285472.exe

AMD Video:

http://downloads.dell.com/video/R272410.exeAudio:

http://ftp.dell.com/network/R302627.exe

Dell Quickset:

http://downloads.dell.com/app/R257296.exe

Ensure that the drivers extract and install and not only extract. An example is given in this video:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-...

Dell Webcam Central should be obtainable in My Dell Downloads, see here for details:

http://dellwindowsreinstallationguide.com/registering-with-my-dell-downloads/

I usually don't install any other preinstalled software from My Dell Downloads especially McAfee which will ruin the performance of your system.

Finally once Windows is setup and everythings working correctly install the latest version of Dell Backup and Recovery - see here for details:

http://dellwindowsreinstallationguide.com/dell-backup-and-recovery/

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
brilliantmojo
1 Copper

RE: I need driver help

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Things have been working smoothly, the 'PCI Simple Communications Controller' driver problem is resolved. I still don't have my 'Network Controller' driver though:

(here are the hardware IDs again:)

Lastly, when installing 'N5010A15' I got an error:

That said; I still didn't download the 'Mt Dell Downloads' or 'Backup and Recovery/Alienware Respawn' that you had suggested. Is there something I had done wrong?

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Philip_Yip
6 Indium

RE: I need driver help

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Your BIOS version is already at the latest revision so don't worry about the error message. The driver for the Dell Wireless 1501 hasn't installed correctly. Retry installing the driver I mentioned above. If it doesn't work try the older version here:

http://downloads.dell.com/FOLDER87841M/2/R258276.exe

Install Dell Backup and Recovery only when the system is working 100 %.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
brilliantmojo
1 Copper

RE: I need driver help

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Thanks man, its working like a charm! You and your website are a great help and looking at your track record a highlighting property of this community. Is there anything I can do to make it up to you?

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Philip_Yip
6 Indium

RE: I need driver help

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Great! Thanks for posting back that you were successful and for the kind words. 🙂

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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