1 Copper

Impossible to connect to internet


Just got an Inspiron 17 AND cannot connect tO my internet, Any idea why? I do connect with mi iPhone though. Thanks!

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3 Silver

RE: Impossible to connect to internet

Hey Timota,

A few questions to help us out here:

1) How are you connecting to the internet? WiFi or ethernet?

2) Are you using a router provided by your ISP?

3) How many other devices are on your network?

4) Assuming you're using WiFi: Do you know if you're using a 2.4GHz or 5GHz signal?

5) Does your iPhone have the personal hotspot enabled? If so can you connect to the internet via the connection to your iPhone?

Alienware 13 (late 2014) - Core i5-4510u, 12GB, 480GB PNY XLR8 SSD, nVidia 860M, Graphics Amp: PNY GTX 960
Inspiron 11-3180 (late 2018) - A6-9220e, 4GB, 32GB eMMC
Inspiron Micro Desktop (mid 2015) - Celeron, 4GB, 32GB eMMC
Feel free to call me Greggers
jim_survak on Alienware Arena
Other: iPhone XR, iPad Air, Mac mini, Hisense Chromebook (ARM-powered)
Retired and Donated to charity: Inspiron 530, Inspiron Mini 10, Inspiron M5030 (donated to mom, she's a charity case :P), XPS 720 Red & Silver, Venue 8 Pro - Red edition, Inspiron 11-3162
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