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lss177
Copper

Inspiron 3650 loses internet connection randomly.

Called Dell tech support, useless.

windows 10, Inspiron 3650 loses internet connection intermittently, still connected to wifi.  When I re-boot wi-fi is connected and internet connection works again for a while.

Using Dell 1707 Wireless card 802.11b/g/n.

Driver 10.0.0.341

Ideas?

Thanx, Lance

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6 Replies
Moderator
Moderator

RE: Inspiron 3650 loses internet connection randomly.

Do other computers using WiFi have the same issues? Did you remove all checks from the 1707 power management tab in the Device Manager? See mine below =


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lss177
Copper

RE: Inspiron 3650 loses internet connection randomly.

Four other devices continue to work fine, connecting and staying connected to internet/wi-fi.  

The Dell issue started about 10 days ago, had worked fine for about 3 months (not lost internet connection).

Yes, have same checks as yours in Power management.

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Moderator
Moderator

RE: Inspiron 3650 loses internet connection randomly.

The Dell issue started about 10 days ago, had worked fine for about 3 months (not lost internet connection).
* And what 1707 wifi driver were you using prior to 10 days ago?

Yes, have same checks as yours in Power management.
As in you removed all checks?

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lss177
Copper

RE: Inspiron 3650 loses internet connection randomly.

I'm assuming the same... it was dated mid-2016 if I recall correctly.  

Any way to check the "history" of which driver was running at a specific time?

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lss177
Copper

RE: Inspiron 3650 loses internet connection randomly.

And yes, all checks removed in power management.

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Moderator
Moderator

RE: Inspiron 3650 loses internet connection randomly.

You will have to check the Windows Updates history to see if it installed a WiFi driver.

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