kaydubbayoo
1 Copper

Inspiron N5050 wont connect to Pixma printer via WiFi

Just purchased Pixma 5350 printer. Laptop will not connect via WiFi. Printer is connected to router via WiFi,laptop is connected to router via WiFi but not to each other. Printer works perfectly when connected to laptop via USB cable. Have un-installed and re-installed several times but cannot get the two to connect to each other. Anyone got any ideas? have tried allsorts of troubleshooting but no joy.  Help please!!

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6 Replies

Re: Inspiron N5050 wont connect to Pixma printer via WiFi

Hi Kaydubbayoo,

Welcome to Dell Community Forum.

To use the Canon Pixma 5350 printer in wireless connection, select the setup method first.

Standard setup connection
WPS connection

Solution:
Select the Standard setup connection

Click on the link below for FAQs and drivers for your Canon Pixma 5350.

http://bit.ly/RK8DIo

You may need to uninstall the printer software, re-boot the system and re-install the printer software.

Also check the firewall settings on your Dell computer.

Please reply if you have any further questions.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site 

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Re: Inspiron N5050 wont connect to Pixma printer via WiFi

Hi Kaydubbayoo,

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my post.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

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kaydubbayoo
1 Copper

Re: Inspiron N5050 wont connect to Pixma printer via WiFi

Hi. Sorry I have taken so long to get back to you, I have been trying various different forums and troubleshooting sites to try and get this problem sorted. I have tried doing what you have suggested but still no luck getting the laptop to connect to the printer via WiFi. I f you have any other suggestions please send them to me. Thanks.

Ken.

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Moderator

Re: Inspiron N5050 wont connect to Pixma printer via WiFi

Ken,

 

Please continue with

 

What operating system is installed on the Inspiron N5050? 32-bit or 64-bit? Was the operatign system recently installed/reinstalled?

 

What virus program and firewall are you using?

 

Can you run Network Interface and post the results back here?

 

 

Rick

 

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

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#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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Re: Inspiron N5050 wont connect to Pixma printer via WiFi

Hi Ken,

Thank you for your reply.

Please click on the two links mentioned below for setting up your Pixma MG5350 printer wirelessly.

http://bit.ly/ZWroj9

http://bit.ly/10W5RKF

Hope this helps resolve the issue for you. Please check the wireless capability of your printer as well. In case the wireless card on the printer is defective, you would not be able to use the  printer wirelessly. There may be a Wi-Fi indicator on your printer. Please check the colour of the Wi-fi light to confirm wireless activity status.

Let me know if further help is needed.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

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Re: Inspiron N5050 wont connect to Pixma printer via WiFi

Hi Ken,

Unfortunately we have not received feedback from you on this topic.  If you need continued support, please respond to my post.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

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